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Ratings based on 13 reviews Last review 2 months ago

Nationwide mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Nationwide...

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Nationwide mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Nationwide mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Tracker Rate Mortgage Reviews (13)

3rd July 2017

Excellent Service

Been a while since I had a mortgage but have to say these guys are ultra professional and I got the best deal I could find on the market, beating just about all the brokers but dealing with somebody face to face in a real bank not just a third a party...

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Been a while since I had a mortgage but have to say these guys are ultra professional and I got the best deal I could find on the market, beating just about all the brokers but dealing with somebody face to face in a real bank not just a third a party who I know just wanted to earn the most commission out of me. Highly recommend!

12th February 2017

Tip top for old and new

Have to say I have been a happy customer of Nationwide for decades - principally because they are loyal to their old customers as well as trying to entice new. We all enjoy great rates, thanks to their brilliant attitude and approach. Customer...

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Have to say I have been a happy customer of Nationwide for decades - principally because they are loyal to their old customers as well as trying to entice new. We all enjoy great rates, thanks to their brilliant attitude and approach. Customer service is excellent too, and mistakes extremely rare.

6th September 2016

Nationwide BMR Mortgage

The recent handling by Nationwide of the rate cut to 0.25% by the Bank of England was excellent. They quickly adjusted mortgage rate by same reduction, and provided good explanation and detail of the change very quickly after the Bank's annoucement

6th September 2016

Nationwide re-mortgage - existing customer to new fix

My 3 year fixed rate came to an end and I needed to re-mortgage in order to not end up on the standard rate. I looked at Nationwide products for existing customers to change to, did a comparison and applied to change online (available 3 months before...

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My 3 year fixed rate came to an end and I needed to re-mortgage in order to not end up on the standard rate. I looked at Nationwide products for existing customers to change to, did a comparison and applied to change online (available 3 months before the end of the current deal).

Everything was done smoothly online, the house valuation updated automatically, and was notified almost immediately of the product change acceptance. Didn't have to speak to anyone or get any new surveys done - excellent!

5th September 2016

Supportive and reassuring every step of the way

Myself and my partner recently took out a mortgage with Nationwide and were really impressed with their service....

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Myself and my partner recently took out a mortgage with Nationwide and were really impressed with their service.
We received the usual updates via post, and also email and text message. I felt supported every step of the way and was left in no doubt we had made a good decision to take out such an important financial product with them.
They even sent us a lovely welcome package, which was waiting for us when we arrived in our new house! It was full of useful goodies and such a nice thought.
I wouldn't hesitate to use them again. Highly recommended!

31st August 2016

Mortgages from Nationwide Building Society.

My partner and I applied to Nationwide for a mortgage to purchase our first house. We had obtained leaflets from most High St banks and building societies, and were honestly baffled by the terminology used, and the various terms and...

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My partner and I applied to Nationwide for a mortgage to purchase our first house. We had obtained leaflets from most High St banks and building societies, and were honestly baffled by the terminology used, and the various terms and conditions.
Upon recommendation from family we mad an appointment with our local Nationwide branch.
We were made to feel relaxed throughout the meeting, explaining the ins and outs of mortgages, insurance cover etc. in a professional but informal manner.
Any questions were answered to our satisfaction, and the whole process was made hassle-free by the personal manner of the Nationwide team.
We were kept informed by phone at every stage of the application, both for the mortgage and related insurance policies ie critical illness, buildings insurance etc.
These were explained well by Nationwide, and did not feel under pressure at any time.
Communication with Nationwide was excellent throughout, and if anyone asks us now for advice regarding choosing a mortgage provider we instantly advise Nationwide.

31st August 2016

Lots of hoops, not much benefit

Getting the mortgage involved jumping through a lot of hoops that were not clearly laid out in advance, which was frustrating. It's not easy to overpay in a way that reduced the capital amount, nor is the provider very communicative. However, the...

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Getting the mortgage involved jumping through a lot of hoops that were not clearly laid out in advance, which was frustrating. It's not easy to overpay in a way that reduced the capital amount, nor is the provider very communicative. However, the regular payments are fine, and there have been no issues with spam or marketing.

30th August 2016

Great customer service from branch and phone advisors

I moved my mortgage to the Nationwide from Halifax nearly three years ago. Te contrast could not be greater.Anything I need is always completed in a timely manner and the advisors all know their products whether you speak to them in a branch or on the...

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I moved my mortgage to the Nationwide from Halifax nearly three years ago. Te contrast could not be greater.Anything I need is always completed in a timely manner and the advisors all know their products whether you speak to them in a branch or on the telephone. A really great company.

30th August 2016

Simplifying the mortgage process

After booking in a phone meeting, we were talked through the mortgage we were after. We had already bought a mortgage with Nationwide for shared ownership, so were staircasing for the rest of the flat. This made it more complicated than a usual...

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After booking in a phone meeting, we were talked through the mortgage we were after. We had already bought a mortgage with Nationwide for shared ownership, so were staircasing for the rest of the flat. This made it more complicated than a usual mortgage.

The chap we spoke to spent quite a bit of time working out which mortgage would work for us, based on matching the time we had left on the old mortgage. He gave us two options and explained both, giving us time to make up our minds.

We bank with Nationwide already so were able to take out a good mortgage, the whole process was handled well and was the speediest part of the whole mortgage process, waiting on solicitors and our housing association the longest.

15th February 2016

Mortgage over a phone!

I always loved nationwide and banked with therm for 20 years until I recently tried to move my mortgage and they won't let me cone in to see a mortgage advisor. It all has to be don't his phone and internet. I've moved banks now to one that will...

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I always loved nationwide and banked with therm for 20 years until I recently tried to move my mortgage and they won't let me cone in to see a mortgage advisor. It all has to be don't his phone and internet. I've moved banks now to one that will accommodate my wishes.

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