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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.70 (3021 reviews)

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4.70

Based on 3,021 reviews, last reviewed 12th Nov 2026

75% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

My first visit to the Branch. My first visit to the Branch. Very good welcome and A knowledgeable handler. Reviewed on: 12th November 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3021)

My first visit to the Branch.

My first visit to the Branch. Very good welcome and A knowledgeable handler. Reviewed on: 12th November 2026

Caerleon Road branch in Newport is superb.

Caerleon Road branch in Newport is superb. We changed three accounts for better rates and Hollie guided us so well through the admin change over. Hollis had done much of the preparation before our appointment. The staff here are very friendly, knowledgeable and caring. Cant fault them at all. Well done and thank you Reviewed on: 12th November 2026

First time sorting appFirst class

First classsame as previous, i have yet to teceive call from agent Reviewed on: 5th November 2026

Friendly branch

Staff very friendly and helpful not rushing you explain everything Reviewed on: 5th November 2026

Dafydd was as always most helpful and friendly and w...

Dafydd was as always most helpful and friendly and was able to sort out my problems expertly and willingly. Reviewed on: 22nd October 2026

Having a local Agency enables regular saving.

The local Agency Branch at Clevedon is local, making it easer for me to save on a regular basis. The staff are professional and knowledgeable about the savings options Monmouthshire offer and are happy to advise. They are always welcoming, friendly and approachable. Reviewed on: 19th October 2026

I got into a pickle trying to download and use the App.

I got into a pickle trying to download and use the App. I made an appointment to see someone in the office to help me. Andrea, from the Caldicot branch sorted everything out for me with patience and efficiency. Thank you Andrea! It is wonderful to be able to not only speak to a human but deal with one face to face! Long May this continue! Reviewed on: 14th October 2026

Good service-Dealt with quickly and efficiently

Dealt with quickly and efficiently Reviewed on: 12th October 2026

Online Account

Visited the Blackwood branch about 2 pm on Friday Reviewed on: 10th October 2026

Excellent Service

I received excellent service when I attended the MBS at Newport on 9 October 2026 from a young gentleman. He offered clear advice and had patience dealing with an elderly person, myself, He works at the Newport Branch of the Monmouthshire Building Society. Reviewed on: 10th October 2026

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