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Monmouthshire Building Society: Savings reviews

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4.91
Based on 2,176 reviews, last reviewed 7th Jul 2025
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

TEN out of TEN Very friendly supportive and considerate. The human touch! Reviewed on: 7th July 2025
sue w's avatar
sue w

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2176)

TEN out of TEN

5
Very friendly supportive and considerate. The human touch! Reviewed on: 7th July 2025
sue w's avatar
sue w
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 8th July 2025
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Monmouthshire Building Society

The best staff of any bank/building society

5
Antony helped my convert my child savers into an adult savers. He was polite, friendly and funny. He explained the process well and made the switch easy. Mr Edwards (I think) at the counter was also very polite and helped me with my request. Reviewed on: 7th July 2025
Nazia 's avatar
Nazia
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 8th July 2025
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Monmouthshire Building Society

Cwmbran Branch- very efficient, friendly and a joy t...

5
Cwmbran Branch- very efficient, friendly and a joy to engage with. Good choice of products and competitive rates. Reviewed on: 1st July 2025
Carol P's avatar
Carol P
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

What a lovely young gentleman, he was very polite an...

5
What a lovely young gentleman, he was very polite and helpful, he will go far. Reviewed on: 1st July 2025
Marie's avatar
Marie
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the Cwmbran branch manager. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Lovely service from Adele very friendly. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Very happy with service . Adele in Swansea branch was excellent. Seen straight away. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Wonderful, nothing to improve very pleased. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Helpful, informative, knowledgeable. Always pleasant and happy with service. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Natasha was very helpful and informative. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
A local branch easily accessible. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

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