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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2663 reviews)

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4.89

Based on 2,663 reviews, last reviewed 10th Oct 2025

8% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Appointment with Morgan Risca Branch Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He ... Read more Reviewed on: 10th October 2025

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2663)

Appointment with Morgan Risca Branch

Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He was very patient and helpful in transferring and taking out a new product. I was very impressed with his attitude and customer service skills. Reviewed on: 10th October 2025

Very good, Anjna Patel was very nice and helpful.

Very good, Anjna Patel was very nice and helpful. Reviewed on: 10th October 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We will share your review with Anjna. Response date: 10th October 2025

In branch service review

Being able to deal in person at a local agency. Reviewed on: 30th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. we are so happy to hear your pleased with our services. Response date: 1st October 2025

In branch service review

I like a branch and a savings book. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025

In branch service review

The larger than normal amount allowed to be paid into the regular society. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy with our services. thank you for leaving us a review. Response date: 8th October 2025

In branch service review

I like the fact it is local and the staff are friendly and helpful. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly and personal service, time to discusses clearly products. Naivasha presented details in plain English ensuring I understand. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society 11. We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Likes - convenient, has high street presence. Improvements - app, communications on needs for appointments i.e. no card machine. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Helpful, friendly, patient and informative. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly staff with clear explanation. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

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Monmouthshire Building Society: Savings reviews

8% decrease in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2663)

Appointment with Morgan Risca Branch

Very good, Anjna Patel was very nice and helpful.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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