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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1365 reviews)

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4.91

Based on 1,365 reviews, last reviewed 23rd Feb 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1365)

Opening a savings account for my parents

I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help me with this process. Reviewed on: 23rd February 2025

Wonderful service in Kenfig hill branch.

Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Courtney. Response date: 6th February 2025

New customer experience- Cardiff Branch

I visited the Cardiff Branch on Queen Street and they arranged an appointment for me with Annie to open an instant saver account. As a new customer to Monmouthshire Building Society, I was extremely impressed by the level of customer service I received. All staff were professional and very knowledgeable and the process from start to end was seamless. Special mention must go to Annie and Cathy. Reviewed on: 6th February 2025

Sally and the Cardiff Branch team .

Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on point and great. They always keep me up dated about changes and how they are improving the service for customers - today we talked about the upcoming app. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear that you had such a positive experience in our Cardiff branch. Your comments will be shared with the team. Response date: 4th February 2025

Always happy helpful staff.

Always happy helpful staff. So much better than banking online. They are always chatty and welcoming. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we will share your positive feedback with the branch colleagues. Response date: 3rd February 2025

Friendly office staff in the Brecon office

Friendly office staff in the Brecon office Reviewed on: 1st February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the Brecon branch. Response date: 3rd February 2025

Great experience at Brecon branch

Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

In branch service review

Branch staff are always helpful and give good advice when my investments mature. Reviewed on: 31st January 2025

In branch service review

Friendly, helpful and extremely polite. Reviewed on: 31st January 2025

In branch service review

Convenient access for queries, information, advice etc. Reviewed on: 31st January 2025

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Monmouthshire Building Society: Savings reviews

36% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (1365)

Opening a savings account for my parents

Wonderful service in Kenfig hill branch.

New customer experience- Cardiff Branch

Sally and the Cardiff Branch team .

Always happy helpful staff.

Friendly office staff in the Brecon office

Great experience at Brecon branch

In branch service review

In branch service review

In branch service review

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