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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,889 reviews, last reviewed 30th Apr 2025
76% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent service from new Manager Gareth Hicks and... Excellent service from new Manager Gareth Hicks and his tutor.Very informative of your services and given in a professional and friendly way. Reviewed on: 30th April 2025
Brenda I's avatar
Brenda I

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
A H's avatar
A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1889)

Excellent service from new Manager Gareth Hicks and...

5
Excellent service from new Manager Gareth Hicks and his tutor.Very informative of your services and given in a professional and friendly way. Reviewed on: 30th April 2025
Brenda I's avatar
Brenda I
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it is great to hear your positive comments. Your feedback will be shared with Gareth. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Local and convenient, face to face with actual people which is more personal, Sarah has been a support from the start. If I have any issues she is the go to person, as she is always helpful and happy to chat and this makes things easier all round. She always has the time of day for me and is very knowledgeable which is what you need in a building society. Reviewed on: 30th April 2025

In branch service review

5
Very pleasant and helpful. Thank you. Reviewed on: 29th April 2025

In branch service review

5
Local branch with v. helpful and friendly staff (Fran) Face to face human contact with helps to build community and customer loyalty which is refreshing when some nay other banks and B.Socs are closing. Reviewed on: 29th April 2025

In branch service review

5
Very informed staff. Very helpful and friendly staff. Reassuring that can put in cheques and discuss financial info with someone face to face. Fran is excellent. Reviewed on: 29th April 2025

In branch service review

5
I always have amazing service when I pop I. The lady who served me is Angela. She is so professional, knowledgeable and smart. Helpful and great at explaining things to me. Reviewed on: 29th April 2025

In branch service review

5
Opening times especially on a Saturday until 12:30, Extremely friendly and helpful staff. Reviewed on: 28th April 2025

In branch service review

4
Very impressed by the kind, patient and friendly service I received from your representative this morning (Oliva). Reviewed on: 28th April 2025

In branch service review

5
It is local to me and I hope can remain in Caldicot for the foreseeable future. Reviewed on: 28th April 2025

In branch service review

5
Fantastic that Neil was able to see me straight away to invest my money at Caldicot. Stay in the high street please. Reviewed on: 28th April 2025

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