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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,779 reviews, last reviewed 19th Nov 2025
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Great service in Chepstow branch. Great service in Chepstow branch. Always happy to help in there and answer any queries. Reviewed on: 19th November 2025
Paul M's avatar
Paul M

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2779)

Great service in Chepstow branch.

5
Great service in Chepstow branch. Always happy to help in there and answer any queries. Reviewed on: 19th November 2025
Paul M's avatar
Paul M
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Chepstow branch! Response date: 19th November 2025
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Monmouthshire Building Society

Visited today to move saving and update main saving...

5
Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 10th November 2025
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Monmouthshire Building Society

In branch service review

5
Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025

In branch service review

5
Nothing, good introductions, coffee offered which was a nice touch. Very pleasant young member of staff, very knowledgeable. Advices us to have a different account we originally decided on. Reviewed on: 31st October 2025

In branch service review

5
Friendly and knowledgeable staff. Have always been made to feel welcome when I visit. Feels more personal service than computers. Reviewed on: 31st October 2025

In branch service review

4
I like the fact that your interest rates are the same across the board. Would like to see monthly interest. Reviewed on: 31st October 2025

In branch service review

5
Good service - would like to be open on Saturdays. Reviewed on: 31st October 2025

In branch service review

5
Good customer service, Saturday opening would be good. Reviewed on: 31st October 2025

In branch service review

5
As all banks close branches its great to have a local financial institution to deal with. Reviewed on: 31st October 2025

In branch service review

5
Sarah has been extremely helpful and professional. Reviewed on: 31st October 2025

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