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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.89 (517 reviews)

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4.89

Based on 517 reviews, last reviewed 5th Oct 2026

94% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Friendly and helpfulness of the staff in branch incl... Friendly and helpfulness of the staff in branch including head office when I lost my passbook. Reviewed on: 5th October 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (517)

Friendly and helpfulness of the staff in branch incl...

Friendly and helpfulness of the staff in branch including head office when I lost my passbook. Reviewed on: 5th October 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you found our team friendly and helpful, and that we were able to assist you with your lost passbook. Response date: 5th October 2026

The staff are always happy and helpful

The staff are always happy and helpful Reviewed on: 24th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear you always find our team happy and helpful. Response date: 25th September 2026

The members of staff were pleasant and easy to under...

The members of staff were pleasant and easy to understand and the interest rates were slightly higher than others. Reviewed on: 24th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased you had a positive experience with our team and found our rates competitive. Response date: 25th September 2026

Easy to see a person for professional service

Easy to see a person for professional service Reviewed on: 21st September 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you found it easy to speak with our team and received a professional service. Response date: 22nd September 2026

The staff Emma was very good and proffesional

The staff Emma was very good and proffesional Reviewed on: 19th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that you were pleased with the professional service you received. Response date: 21st September 2026

Yasmin provided an excellent service with clear expl...

Yasmin provided an excellent service with clear explanations in a lovely manner. Highly recommended! Reviewed on: 17th September 2026

Reply from Loughborough Building Society Thank you for your positive feedback. We're pleased to hear that you received excellent service and clear, helpful explanations. We appreciate your recommendation and thank you for sharing your experience. Response date: 17th September 2026

Good personal attention given by Yasmin .

Good personal attention given by Yasmin . She was very professional all round Reviewed on: 14th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We are delighted to hear that you received professional and attentive service. Providing a high standard of personal service to all our members is important to us, and we appreciate you taking the time to share your positive experience. Response date: 14th September 2026

Good overall experience with Derby branch

Good overall experience with Derby branch Reviewed on: 14th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We are delighted to hear that you had a good overall experience with our Derby branch. Providing excellent service and support to our members is a priority for us, and we appreciate you taking the time to share your positive comments. Response date: 14th September 2026

Contacts via branch and HO were good and staff were...

Contacts via branch and HO were good and staff were well trained and knew their subject Reviewed on: 14th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We are pleased to hear that you had a positive experience with both our branch and Head Office teams. Providing knowledgeable, well-informed service is important to us, and it is rewarding to know that our staff were able to support you effectively. We appreciate you taking the time to share your comments. Response date: 14th September 2026

I first visited LBS on their 50th anniversary and wa...

I first visited LBS on their 50th anniversary and was made very welcome with tea and cake. The staff were very friendly and professional and supplied all the information I wanted Reviewed on: 2nd September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that you felt welcome when visiting us during our 50th anniversary celebrations, and that our team was able to provide the friendly, professional service and information you needed. We look forward to supporting you again in the future. Response date: 3rd September 2026

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