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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.89 (521 reviews)

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4.89

Based on 521 reviews, last reviewed 28th Oct 2026

93% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Friendly helpful staff who could answer my questions... Friendly helpful staff who could answer my questions on the phone immediately, giving me confidence in making a savings investment, as I am a new cust... Read more Reviewed on: 28th October 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (521)

Friendly helpful staff who could answer my questions...

Friendly helpful staff who could answer my questions on the phone immediately, giving me confidence in making a savings investment, as I am a new customer. Easy to apply and supper quick to set up and transfer ISA savings. Very happy with my experience. Reviewed on: 28th October 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're delighted to hear that our team was able to provide the support and confidence you needed as a new customer. It's great to know that you found the application process straightforward and that your ISA transfer was completed quickly and efficiently. Response date: 29th October 2026

Sam was very friendly and was professional.

Sam was very friendly and was professional. The branch is very convenient, accesable in town and competitive rates. Reviewed on: 23rd October 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you found our service friendly and professional, and that our branch location is convenient and accessible. It's also great to know that our competitive rates contributed to your positive experience. We appreciate you taking the time to share your comments. Response date: 23rd October 2026

Sam in Derby was very friendly and helpful

Sam in Derby was very friendly and helpful Reviewed on: 23rd October 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re delighted to hear that you found our service friendly and helpful. We appreciate you taking the time to share your experience. Response date: 23rd October 2026

The staff in Anstey are always helpful and friendly,...

The staff in Anstey are always helpful and friendly, lucky to have a branch in the village Reviewed on: 12th October 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that the team at our Anstey branch continue to provide a friendly and helpful service. We’re proud to be part of the local community and appreciate your support. Response date: 14th October 2026

Friendly and helpfulness of the staff in branch incl...

Friendly and helpfulness of the staff in branch including head office when I lost my passbook. Reviewed on: 5th October 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you found our team friendly and helpful, and that we were able to assist you with your lost passbook. Response date: 5th October 2026

The staff are always happy and helpful

The staff are always happy and helpful Reviewed on: 24th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear you always find our team happy and helpful. Response date: 25th September 2026

The members of staff were pleasant and easy to under...

The members of staff were pleasant and easy to understand and the interest rates were slightly higher than others. Reviewed on: 24th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased you had a positive experience with our team and found our rates competitive. Response date: 25th September 2026

Easy to see a person for professional service

Easy to see a person for professional service Reviewed on: 21st September 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you found it easy to speak with our team and received a professional service. Response date: 22nd September 2026

The staff Emma was very good and proffesional

The staff Emma was very good and proffesional Reviewed on: 19th September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that you were pleased with the professional service you received. Response date: 21st September 2026

Yasmin provided an excellent service with clear expl...

Yasmin provided an excellent service with clear explanations in a lovely manner. Highly recommended! Reviewed on: 17th September 2026

Reply from Loughborough Building Society Thank you for your positive feedback. We're pleased to hear that you received excellent service and clear, helpful explanations. We appreciate your recommendation and thank you for sharing your experience. Response date: 17th September 2026

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