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Loughborough Building Society: Savings reviews

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4.94
Based on 251 reviews, last reviewed 24th Mar 2025
37% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very friendly The staff are always very friendly, polite, professional and efficient Reviewed on: 24th March 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (251)

Very friendly

5
The staff are always very friendly, polite, professional and efficient Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
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Loughborough Building Society

No improvements needed

5
No improvements needed friendly, knowledgeable staff. Proffesional, caring and understandable thankyou Jackie Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
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Loughborough Building Society

Friendly, and helpful staff at Long Eaton

5
Friendly, and helpful staff at Long Eaton Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
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Loughborough Building Society

Excellent service

5
Excellent service from Jackie, thank you Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
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Loughborough Building Society

unsatisfactory technology

4
1.Your website didn't allow me to send a secure e-mail. 2.My bond matured at midnight 28.02.25. Money not sent to my account until 03.03.25. If you have the capability to move it to a holding account why can't you move it to my account instead? Reviewed on: 3rd March 2025
Reply from Loughborough Building Society We apologise our service did not meet your expectations; and you were unable to get in touch when you wanted to. The product summary outlines when funds would be available after maturity, which for the latest maturity was the 3rd of March. We will use your feedback to continue to improve our services and thank you for taking the time to provide it. If you would like to talk to us to discuss further, please contact us at [email protected] providing your contact details. Response date: 5th March 2025
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Loughborough Building Society

Great Service from Simon when opening my account

5
Great Service from Simon when opening my account Reviewed on: 28th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

Excellent explanation of product.

5
Excellent explanation of product. Sam friendly and gave me plenty of time. Reviewed on: 28th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

Every member of staff has been very helpful when I w...

5
Every member of staff has been very helpful when I was moving accounts etc Reviewed on: 27th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

Very efficient, nice staff, no problems

5
Very efficient, nice staff, no problems Reviewed on: 25th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 26th February 2025
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Loughborough Building Society

It is just like dealing with a building society as i...

5
It is just like dealing with a building society as it always used to be, but with all the modern innovations that haven't been allowed to take there over the working practices. Reviewed on: 25th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 26th February 2025
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Loughborough Building Society

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