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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.88 (508 reviews)

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4.88

Based on 508 reviews, last reviewed 2nd Sep 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

I first visited LBS on their 50th anniversary and wa... I first visited LBS on their 50th anniversary and was made very welcome with tea and cake. The staff were very friendly and professional and supplied ... Read more Reviewed on: 2nd September 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (508)

I first visited LBS on their 50th anniversary and wa...

I first visited LBS on their 50th anniversary and was made very welcome with tea and cake. The staff were very friendly and professional and supplied all the information I wanted Reviewed on: 2nd September 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that you felt welcome when visiting us during our 50th anniversary celebrations, and that our team was able to provide the friendly, professional service and information you needed. We look forward to supporting you again in the future. Response date: 3rd September 2026

This was my first visit to this branch and I liked t...

This was my first visit to this branch and I liked the friendliness of the staff. Karen in particular was very knowledgeable and helpful. I also liked the use of a separate room in which I could discuss my business in private. Reviewed on: 25th August 2026

Reply from Loughborough Building Society Thank you for taking the time to share your feedback. We're pleased to hear that you found our team friendly and helpful, and that you appreciated being able to discuss your requirements in a private setting. We value your comments and look forward to welcoming you again. Response date: 26th August 2026

Made very welcome, all staff very polite and offered...

Made very welcome, all staff very polite and offered refreshments Reviewed on: 25th August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're delighted to hear that you felt welcome during your visit and that our team made a positive impression. We appreciate your comments and look forward to welcoming you again in the future. Response date: 26th August 2026

Yasmin was very helpful and explained everything ver...

Yasmin was very helpful and explained everything very well Reviewed on: 24th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that the information was explained clearly and that you received helpful support. We appreciate you taking the time to share your experience. Response date: 24th August 2026

Lovely service from Sam at Derby Branch

Lovely service from Sam at Derby Branch Reviewed on: 21st August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you received excellent service from our Derby Branch. We appreciate you taking the time to share your experience. Response date: 21st August 2026

Yasmin was very pleasant,efficient and helpful

Yasmin was very pleasant,efficient and helpful Reviewed on: 21st August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you found the service pleasant, efficient and helpful. We appreciate you taking the time to share your experience. Response date: 21st August 2026

Lovely place to visit staff are always friendly and...

Lovely place to visit staff are always friendly and welcoming. Reviewed on: 20th August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're delighted to hear that you find our team friendly and welcoming. We appreciate your support and look forward to seeing you again soon. Response date: 20th August 2026

The staff at Long Eaton are very friendly and helpful

The staff at Long Eaton are very friendly and helpful Reviewed on: 19th August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're pleased to hear that the team at our Long Eaton branch provided a friendly and helpful service. We appreciate your support and look forward to welcoming you again. Response date: 19th August 2026

Change account

I went into Anstey branch as I wanted to swap my account to a fixed rate as I realised I didn't need access to my savings and wanted a better interest rate. Ben was so professional and the process was so quick. I left with time to spare to have a coffee and cake from the cafe next door Reviewed on: 14th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that the process was quick and straightforward, and that you were able to find an account better suited to your savings needs. We appreciate you taking the time to share your experience with us. Response date: 14th August 2026

My wife and I went into the Anstey branch to open an...

My wife and I went into the Anstey branch to open an Access x 2 Acc and we got seen by a lovely smiley lady called Chrissy ( I think ) she made our visit so easy quick and simple , will definitely be back when our house has sold to open a fixed bond after she explained the interest rate to us. Reviewed on: 13th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We are delighted to hear that you found the process easy, quick and straightforward, and that our team was able to explain the options and interest rates clearly. We appreciate you taking the time to share your experience. Response date: 13th August 2026

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