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Loughborough Building Society: Savings reviews

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4.92
Based on 436 reviews, last reviewed 29th Nov 2025
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
2 star
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0%
1 star
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Latest highest rating:

5

Staff were kind and helpful I lost my wife earlier this year, the staff were really kind and helpful sorting out her money thank you. Reviewed on: 29th November 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (436)

Staff were kind and helpful

5
I lost my wife earlier this year, the staff were really kind and helpful sorting out her money thank you. Reviewed on: 29th November 2025

Service was excellent

5
Service was excellent everything was explained to me so I understood I was got the right savings account for me, polite and nothing was too much trouble. Staff at the Long Eaton Branch are a credit to the Loughborough building society. Recommend this branch to anyone. Reviewed on: 14th November 2025
Reply from Loughborough Building Society Thank you for your kind feedback – we’re delighted to hear you found the service helpful and that everything was clearly explained to ensure you chose the right savings account. Response date: 17th November 2025
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Loughborough Building Society

Excellent to speak directly on the phone to Karen, s...

5
Excellent to speak directly on the phone to Karen, she was pleasant and very helpful and informative. A local branch is a bonus too. Reviewed on: 13th November 2025
Reply from Loughborough Building Society Thank you for your feedback—we’re thrilled you found our team helpful and appreciate the convenience of having a local branch. Response date: 14th November 2025
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Loughborough Building Society

Jackie was very proffesional

5
Jackie was very proffesional, everything explained in any easy way to understand way, I like the passbook and not having to do everything on line, the personal touch Reviewed on: 8th November 2025
Reply from Loughborough Building Society We're pleased to hear the personal service and clear communication made a positive impact, and that our traditional approach continues to offer value and reassurance. Response date: 10th November 2025
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Loughborough Building Society

Emma was excellent at Long Eaton

5
Emma was excellent at Long Eaton Reviewed on: 8th November 2025
Reply from Loughborough Building Society Thank you for your feedback, it’s wonderful to hear that the service at Long Eaton met your expectations Response date: 10th November 2025
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Loughborough Building Society

Easy to get to

5
Easy to get to, had an appointment but were seen early not kept waiting, Jackie didn't rush, explained well Reviewed on: 8th November 2025
Reply from Loughborough Building Society Thank you for your kind words, it's reassuring to know your visit was timely, comfortable, and clearly communicated. Response date: 10th November 2025
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Loughborough Building Society

In branch service review

5
Efficient response to requests for information sent by post. Reviewed on: 28th October 2025

Possibly considered "old fashioned" but a traditiona...

5
Possibly considered "old fashioned" but a traditional Building Society with passbook + face to face contact is what I wanted - Thank you Reviewed on: 23rd October 2025
Reply from Loughborough Building Society Thanks so much! We're glad our traditional, face-to-face service with passbooks was just what you were looking for. Response date: 27th October 2025
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Loughborough Building Society

In branch service review

5
Like the accounts and interest rates. It would be nice to see my accounts and transaction business online but only if this would not cause a reduction in the interest rates. Reviewed on: 21st October 2025

In branch service review

4
It would be good if you had internet online banking. Reviewed on: 21st October 2025

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