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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.93 (458 reviews)

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4.93

Based on 458 reviews, last reviewed 24th Feb 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

1 star

Latest highest rating:

5

I saw Karen, she was very helpful. I saw Karen, she was very helpful. I also like that there is a branch in Derby and that it is easy for me to get to. Reviewed on: 24th February 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (458)

Ensures OAPs have an understood the information corr...

Ensures OAPs have an understood the information correctly given and will check form completed correctly if necessary Reviewed on: 30th January 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear our team took the time to ensure everything was clearly understood and correctly completed. Response date: 16th February 2026

No improvements necessary at Long Eaton.

No improvements necessary at Long Eaton. Reviewed on: 29th January 2026

Reply from Loughborough Building Society Thank you for your feedback! We’re delighted to hear that you’re happy with the service at our Long Eaton branch. We really appreciate you taking the time to share your experience. Response date: 30th January 2026

Karen was very helpful - Sent all forms promptly & e...

Karen was very helpful - Sent all forms promptly & explained everything very well. Reviewed on: 20th January 2026

Reply from Loughborough Building Society Thanks for sharing your experience. It’s great to hear our team made things clear and straightforward for you. Response date: 21st January 2026

Whenever I contact the Derby branch I have always be...

Whenever I contact the Derby branch I have always been treated very well and quickly. It was a pleasure to talk to Sam on my last visit. Reviewed on: 16th January 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear that you’re always treated well and efficiently when contacting our Derby branch, and that your recent visit was a positive one. Response date: 19th January 2026

I was recently recommended the Loughborough regular...

I was recently recommended the Loughborough regular saving account by my husband and am thoroughly satisfied with the service. Reviewed on: 16th January 2026

Reply from Loughborough Building Society Thank you for choosing our Regular Savings Account. We’re delighted to hear you’re satisfied with the service and appreciate the recommendation. Response date: 19th January 2026

Very friendly and helpful staff in the Derby branch

Very friendly and helpful staff in the Derby branch Reviewed on: 16th January 2026

Reply from Loughborough Building Society Thank you for your feedback — it’s great to hear you found the team in our Derby branch friendly and helpful. Response date: 19th January 2026

I saw Karen today in the Derby branch for ans Access...

I saw Karen today in the Derby branch for ans Access X1 ISA Reviewed on: 16th January 2026

Reply from Loughborough Building Society Thank you for visiting our Derby branch and choosing the Access X1 ISA. We’re glad to hear you had a positive experience. Response date: 19th January 2026

The staff are all so welcoming friendly and helpful.

The staff are all so welcoming friendly and helpful. Especially the banter with Jackie Reviewed on: 30th December 2025

Reply from Loughborough Building Society Thank you for your lovely feedback – we’re delighted to hear you found the team so welcoming and helpful. Response date: 2nd January 2026

Emma was very helpful, friendly and efficient

Emma was very helpful, friendly and efficient Reviewed on: 18th December 2025

Reply from Loughborough Building Society Thank you for your feedback – we’re glad you found the service helpful, friendly, and efficient. Response date: 19th December 2025

Jackie treated me with utter respect

As a representative of Loughborough Building Society, Jackie treated me with utter respect and was especially careful to explain everything. Reviewed on: 18th December 2025

Reply from Loughborough Building Society Thank you for sharing your experience – we’re pleased to hear you felt respected and everything was clearly explained. Response date: 19th December 2025

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