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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.87 (480 reviews)

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4.87

Based on 480 reviews, last reviewed 12th Jun 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

1 star

Latest highest rating:

5

Karen could not have been more helpful, excellent se... Karen could not have been more helpful, excellent service Reviewed on: 28th April 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (480)

Derby branch staff are really helpful and friendly.

Derby branch staff are really helpful and friendly. Interest rates could be more competitive Reviewed on: 10th April 2026

Reply from Loughborough Building Society We’re pleased the team at Derby are helpful and friendly and thank you for your feedback about our interest rates, if you would like to see what other products might be better for you, please see our range of accounts on https://www.theloughborough.co.uk/savings/ Response date: 13th April 2026

Yasmin was very efficient and patient

I received excellent service from Yasmin with a very warm and friendly service which made my visit to the Loughborough very enjoyable. Thank you Yasmin Reviewed on: 10th April 2026

Reply from Loughborough Building Society Thank you for taking the time to share your feedback. We’re delighted to hear you received such warm, friendly service and that your visit to our Loughborough branch was enjoyable. Response date: 13th April 2026

I had a lovely visit to the Anstey branch today.

I had a lovely visit to the Anstey branch today. Chrissy was very friendly a d helpful. Thank you. Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you enjoyed your visit to our Anstey branch and found the service friendly and helpful. Response date: 10th April 2026

Very impressed with the prompt attention given.

Very impressed with the prompt attention given. Found the application process great on an ipad Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you were impressed with the prompt attention and found the application process straightforward. Response date: 10th April 2026

Personal service from lovely people

Personal service from lovely people Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear that you experienced personal service from our team. Response date: 10th April 2026

Karen was very friendly and explained the product I...

Karen was very friendly and explained the product I wanted to open. I like that there is a local branch Reviewed on: 2nd April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear that our team provided clear and friendly guidance, and that you value the convenience of having a local branch. Response date: 7th April 2026

Karen was polite and instant service even though she...

Karen was polite and instant service even though she had another customer to attend to. Reviewed on: 25th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We are pleased to hear that you received polite and prompt assistance, even during a busy period. We appreciate you taking the time to share your experience. Response date: 26th March 2026

Staff are always friendly and helpful.

Staff are always friendly and helpful. Very good opening hours (Saturday) Reviewed on: 23rd March 2026

Reply from Loughborough Building Society Thank you for your kind feedback! We’re really pleased to hear you find the team friendly and our Saturday opening hours helpful. Response date: 24th March 2026

Marie was warm and friendly welcome, efficient and v...

Marie was warm and friendly welcome, efficient and very helpful. Choosen as I prefer a local branch. Reviewed on: 19th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you received a warm welcome and efficient, helpful service. We appreciate your preference for using a local branch and thank you for choosing us. Response date: 20th March 2026

Yasmin was extremely helpful

Everything was explained and easy to understand. Yasmin was extremely helpful. Reviewed on: 18th March 2026

Reply from Loughborough Building Society Thank you for your lovely feedback! We’re delighted to hear everything was explained clearly and that you found our team helpful. Response date: 24th March 2026

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