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Loughborough Building Society: Savings reviews

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4.92
Based on 430 reviews, last reviewed 28th Oct 2025
37% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
2 star
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0%
1 star
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Latest highest rating:

5

In branch service review Efficient response to requests for information sent by post. Reviewed on: 28th October 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (430)

Friendly helpful staff sorted out moving accounts...

5
Friendly helpful staff sorted out moving accounts around getting better interest rates, did not have an appointment but we were seen with in 10 minutes. Reviewed on: 21st May 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd May 2024
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Loughborough Building Society

A very pleasant experience.

5
A very pleasant experience. ....................... Reviewed on: 17th May 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 20th May 2024
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Loughborough Building Society

The staff are so helpful everytime we call in.

5
The staff are so helpful everytime we call in. We don't have to wait and today we were able to speak with Simon in a room without having to book a room, he was really helpful and his knowledge around the products and banking was very interesting .. Reviewed on: 17th May 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 20th May 2024
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Loughborough Building Society

In branch service review

5
We visited the Southwell branch and found the staff very helpful and obliging. Thank you. Reviewed on: 16th May 2024
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In branch service review

5
I'm very happy with the service I receive. Any recommendation would depened on the Society's competitiveness. Reviewed on: 16th May 2024
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In branch service review

5
I am based on Glasgow, Scotland and deal with my Loughborough savings by phone and post. Staff here have always been very helpful and efficient. Many thanks for the great service. Reviewed on: 16th May 2024
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Always very helpful, very accommodating, work well u...

5
Always very helpful, very accommodating, work well under pressure. Very. Customer focused, a true proper building society. Reviewed on: 16th May 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 17th May 2024
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Loughborough Building Society

Just happy with the experience.

5
Just happy with the experience. I called yesterday to see Sam and took my chance today to come and see her in branch. Reviewed on: 16th May 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 17th May 2024
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Loughborough Building Society

In branch service review

5
Would be helpful to have annual statement of interest earned on each account for tax purposes. Reviewed on: 15th May 2024
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In branch service review

5
Easy access to a local, high street branch with helpful and informative staff. No pressure to do online banking either. Reviewed on: 15th May 2024
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