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Loughborough Building Society: Savings reviews

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4.87
Based on 483 reviews, last reviewed 18th Jun 2026
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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Latest highest rating:

5

Great experience, still love using passbooks Great experience, still love using passbooks Reviewed on: 18th June 2026
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (484)

The products offered and friendly staff at the Long...

5
The products offered and friendly staff at the Long Eaton Branch. Reviewed on: 30th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 30th July 2024
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Loughborough Building Society

In branch service review

4
Competitive interest rates. Staff helpful when contacted. Online would be a big benefit. Passbook is old-fashioned. Reviewed on: 29th July 2024
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Verified member
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated and will be used to guide our development in the future. Response date: 2nd August 2024
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Loughborough Building Society

In branch service review

4
Mutual and local are big plus points. Competitive products are important. As only a sole worker at Southwell this leads to time spent waiting. Maybe more staff. I don't make financial recommendations. Reviewed on: 25th July 2024
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Verified member
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated. Response date: 2nd August 2024
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Loughborough Building Society

In branch service review

4
Decent regular saver rate and a genuinely great customer service provider. Only criticism: allow customers time to get forms done before phoning to contact about said forms. Reviewed on: 25th July 2024
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Verified member
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated. Response date: 2nd August 2024
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Loughborough Building Society

Excellent experience Alex was efficient &Friendly

5
Excellent experience Alex was efficient &Friendly Reviewed on: 25th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 26th July 2024
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Loughborough Building Society

Helpful service review

5
Faisapl spoke on phone and made a clear suggestion to come in to review ISAs. Saw Simon who guided us through a full review of all the accounts ts and improved rates of interest and rationalised the number of accounts Reviewed on: 25th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 26th July 2024
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Loughborough Building Society

Very efficient and friendly staff

5
Very efficient and friendly staff Reviewed on: 22nd July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 23rd July 2024
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Loughborough Building Society

THE SERVICE WAS GREAT I DIDN'T HAVE AN APPOINTMENT B...

5
THE SERVICE WAS GREAT I DIDN'T HAVE AN APPOINTMENT BOOKED HOWEVER THE TELLERS WERE WILLING TO ASSIST I APPRECIATE THE SERVICE. Reviewed on: 22nd July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 23rd July 2024
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Loughborough Building Society

Good customer care.

5
Good customer care.staff interested in their client. Alex was very understanding And caring, she understood my needs Reviewed on: 19th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 19th July 2024
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Loughborough Building Society

Local, friendly staff at Long Eaton Branch.

5
Local, friendly staff at Long Eaton Branch. Reviewed on: 18th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 18th July 2024
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Loughborough Building Society

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