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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.92 (430 reviews)

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4.92

Based on 430 reviews, last reviewed 28th Oct 2025

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

1 star

Latest highest rating:

5

In branch service review Efficient response to requests for information sent by post. Reviewed on: 28th October 2025

Verified source

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (430)

I like the fact that you got a passbook you can see...

I like the fact that you got a passbook you can see your funds without the hassle of going online. Reviewed on: 5th April 2024

Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 5th April 2024

Emma is always happy, friendly staff

Emma is always happy, friendly staff Reviewed on: 3rd April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024

Jackie was brilliant very helpful and understanding...

Jackie was brilliant very helpful and understanding great branch the staff are great. Reviewed on: 3rd April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024

Great rates and communication.

Great rates and communication. I was allowed to transfer my 120 day notice isa to a better rate without penalty. Transfer at Derby done very quickly. Reviewed on: 26th March 2024

Reply from Loughborough Building Society Thank you, so glad that we could help. Response date: 28th March 2024

Anni was very helpful and knowledge

Anni was very helpful and knowledge Reviewed on: 21st March 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 28th March 2024

Wonderful to be able to talk to staff in person.

Wonderful to be able to talk to staff in person. The staff are incredible, very helpful and explained everything you need to know. My father died last year and the staff we were great at sorting his account out at a very difficult time for us. Reviewed on: 21st March 2024

Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 28th March 2024

Emma was friendly and helpful a pleasure to do busin...

Emma was friendly and helpful a pleasure to do business with. Reviewed on: 21st March 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 28th March 2024

The ladies in the Long Eaton Branch were so helpful...

The ladies in the Long Eaton Branch were so helpful wish all customer facing businesses were as good a credit to the Loughborough BS thankyou Reviewed on: 19th March 2024

Reply from Loughborough Building Society Thank you! So glad that we could help you! Response date: 28th March 2024

Outstanding Customer Service for Savings Accounts

Having had a variety of different savings accounts over the years, I have found the Loughborough Building Society to be straightforward and they have provided excellent Customer Service. There are no queues on the telephone, and the staff are always knowledgeable and friendly. I cannot fault the service I have received from the Loughborough BS and have been a customer for many years. Reviewed on: 15th March 2024

Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 28th March 2024

Death of mother

HELEN DEALT WITH THE DEATH OF MY MOTHER AND THE CLOSURE OF HER ACCOUNT WITHC CARE AND ATTENTION. SHE WAS BRILLIANT, Reviewed on: 8th March 2024

Reply from Loughborough Building Society Thanks so much for sharing your feedback with us, so glad that we could help! Response date: 28th March 2024

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