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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.93 (464 reviews)

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4.93

Based on 464 reviews, last reviewed 25th Mar 2026

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

1 star

Latest highest rating:

5

Karen was polite and instant service even though she... Karen was polite and instant service even though she had another customer to attend to. Reviewed on: 25th March 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (464)

Karen was polite and instant service even though she...

Karen was polite and instant service even though she had another customer to attend to. Reviewed on: 25th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We are pleased to hear that you received polite and prompt assistance, even during a busy period. We appreciate you taking the time to share your experience. Response date: 26th March 2026

Staff are always friendly and helpful.

Staff are always friendly and helpful. Very good opening hours (Saturday) Reviewed on: 23rd March 2026

Reply from Loughborough Building Society Thank you for your kind feedback! We’re really pleased to hear you find the team friendly and our Saturday opening hours helpful. Response date: 24th March 2026

Marie was warm and friendly welcome, efficient and v...

Marie was warm and friendly welcome, efficient and very helpful. Choosen as I prefer a local branch. Reviewed on: 19th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you received a warm welcome and efficient, helpful service. We appreciate your preference for using a local branch and thank you for choosing us. Response date: 20th March 2026

Yasmin was extremely helpful

Everything was explained and easy to understand. Yasmin was extremely helpful. Reviewed on: 18th March 2026

Reply from Loughborough Building Society Thank you for your lovely feedback! We’re delighted to hear everything was explained clearly and that you found our team helpful. Response date: 24th March 2026

I find the Derby branch local and personable.

I find the Derby branch local and personable. Yasmin was very professional. I recognise the staff and can talk to them. Reviewed on: 12th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you find our Derby branch personable and professional. We appreciate you taking the time to share your experience. Response date: 13th March 2026

Anni in Derby gave a great first impression.

Anni in Derby gave a great first impression. Very friendly and helpful staff! Reviewed on: 10th March 2026

Reply from Loughborough Building Society Thank you for sharing your experience — it’s great to hear our Derby team made such a friendly and helpful first impression! Response date: 10th March 2026

I saw Karen, she was very helpful.

I saw Karen, she was very helpful. I also like that there is a branch in Derby and that it is easy for me to get to. Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you received helpful support during your visit, and it's great to know that the Derby branch location works well for you. We appreciate you taking the time to share your experience. Response date: 24th February 2026

Sam was very helpful and did not rush me on my visit...

Sam was very helpful and did not rush me on my visit into the Derby branch. Thank you Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you received helpful and unhurried support during your visit to the Derby branch. We appreciate you taking the time to share your experience. Response date: 24th February 2026

Anni was very patient and explained products very well.

Anni was very patient and explained products very well. She took time to put us at ease. Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for sharing your feedback. We're delighted to hear that you received patient support and clear explanations, and that the experience helped put you at ease. We appreciate you taking the time to let us know. Response date: 24th February 2026

Anni is extremely helpful and gave me good solid inf...

Anni is extremely helpful and gave me good solid information Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for your feedback. We're really pleased to hear that you received clear and helpful information during your visit. We appreciate you sharing your experience with us. Response date: 24th February 2026

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