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Loughborough Building Society: Savings reviews

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4.92
Based on 437 reviews, last reviewed 2nd Dec 2025
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Talk to Alison. She knows her subject! Alison took my call this morning. Thank you for employing such a good knowledgeable communicator. She was clear, concise and handled my rather confuse... Read more Reviewed on: 2nd December 2025
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Mr F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (437)

Satisfactory and excellent service

5
Satisfactory and excellent service Reviewed on: 7th October 2025

In branch service review

3
Generally good but lack of internet can be frustrating. Reviewed on: 29th September 2025

In branch service review

5
Its local for me which I like. The speed in setting up account was very good. Reviewed on: 9th September 2025

Sam was swift and professional when dealing with my...

5
Sam was swift and professional when dealing with my request. Reviewed on: 8th September 2025

I like the fact that there are no shareholders and t...

5
I like the fact that there are no shareholders and the ethos of the company is person centred not profit Reviewed on: 4th September 2025

In branch service review

5
Excellent customer service, prompt reply to emails and very helpful over the phone. Reviewed on: 1st September 2025

Jackie was helpful, efficient staff

5
Jackie was helpful, efficient staff Reviewed on: 29th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

Karen gave excellent service.

5
Karen gave excellent service. Very happy that they still have passbooks. Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

The fact that they have passbooks and a branch .

5
The fact that they have passbooks and a branch . Can't fault the staff very efficient and friendly Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

Yasmin went out of her way to be helpful.

5
Yasmin went out of her way to be helpful. She was very polite, explained everything well and was very efficient,. Excellent service overall. Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

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