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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.87 (508 reviews)

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4.87

Based on 508 reviews, last reviewed 2nd Sep 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

I first visited LBS on their 50th anniversary and wa... I first visited LBS on their 50th anniversary and was made very welcome with tea and cake. The staff were very friendly and professional and supplied ... Read more Reviewed on: 2nd September 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (508)

Very knowledgeable service from Simon who served us...

Very knowledgeable service from Simon who served us - closing down the 2 Yr bond and setting up ISAs Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you received knowledgeable and helpful service when managing your accounts. Response date: 13th July 2026

Very easy to deal with.

Very easy to deal with. Staff have great knowledge of the savings accounts. Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you found us easy to deal with and that our staff's knowledge of our savings accounts was helpful. Response date: 13th July 2026

Staff were excellent.

Staff were excellent. I would score higher for staff services as this was very good. What I have scored down on is lack of on-line access and control. Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that our staff provided excellent service. We appreciate you taking the time to share your views with us. Response date: 13th July 2026

I had an excellent service at the Derby branch.

I had an excellent service at the Derby branch. Yasmin was very helpful Reviewed on: 9th July 2026

Reply from Loughborough Building Society Thank you for taking the time to leave a review. We're delighted to hear that you received excellent service at our Derby branch and that your experience was such a positive one. Response date: 9th July 2026

New Customer

I am a new customer, Emma gave all the info I needed in a pleasant and effective way. Reviewed on: 26th June 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're really pleased to hear you had a positive experience and that everything was explained clearly and efficiently. We appreciate you taking the time to share this. Response date: 26th June 2026

Great experience, still love using passbooks

Great experience, still love using passbooks Reviewed on: 18th June 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re really pleased to hear you had a great experience and that you continue to enjoy using passbooks — they remain an important option for many of our members. Response date: 18th June 2026

Dealt with Sarah at Loughborough.

Dealt with Sarah at Loughborough. Very respectful and knowledgable, she made things simple Reviewed on: 18th June 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you were treated with respect and that everything was explained clearly and simply. Providing knowledgeable, approachable support is very important to us. Response date: 18th June 2026

Opened a Junior ISA at Lougborough branch.

Opened a Junior ISA at Lougborough branch. It was a quick and very easy process. The staff were lovely Reviewed on: 18th June 2026

Reply from Loughborough Building Society Thank you for your lovely feedback. We’re pleased to hear that opening a Junior ISA at our Loughborough branch was quick and straightforward, and that our staff made the experience a positive one. Response date: 18th June 2026

Pretty standard.

Pretty standard. Could do more but ok Reviewed on: 12th June 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re glad your experience was okay, and we’d appreciate any further thoughts on how we could improve. You’re welcome to email us at [email protected]. Response date: 15th June 2026

Karen could not have been more helpful, excellent se...

Karen could not have been more helpful, excellent service Reviewed on: 28th April 2026

Reply from Loughborough Building Society Thank you for your feedback — we’re delighted to hear you received excellent service. Response date: 29th April 2026

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