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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.88 (512 reviews)

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4.88

Based on 511 reviews, last reviewed 14th Sep 2026

72% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Good personal attention given by Yasmin . Good personal attention given by Yasmin . She was very professional all round Reviewed on: 14th September 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (512)

Always like to speak with Simon, he is really approa...

Always like to speak with Simon, he is really approachable, very knowledgeable and knows our finances in detail. Reviewed on: 18th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you found our team approachable, knowledgeable, and able to provide support with a strong understanding of your financial needs. We appreciate your comments and are pleased that you've had a positive experience with our service. Response date: 20th July 2026

Mutuality, traditional values, retaining passbooks,...

Mutuality, traditional values, retaining passbooks, locally based society in Derby Reviewed on: 15th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased that our mutual status, traditional values, and commitment to retaining passbooks are important to you. It's also great to hear that you value having a locally based society in Derby. We appreciate your support. Response date: 15th July 2026

Simon dealt with transferring ISAs from Halifax

Simon dealt with transferring ISAs from Halifax Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you received helpful service with your ISA transfer and appreciate you taking the time to share your experience. Response date: 13th July 2026

Fast, efficient, friendly service and excellent comm...

Fast, efficient, friendly service and excellent communicatio from Sarah. Don't change! Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you received fast, efficient and friendly service, along with excellent communication. We appreciate you taking the time to share your comments. Response date: 13th July 2026

Very knowledgeable service from Simon who served us...

Very knowledgeable service from Simon who served us - closing down the 2 Yr bond and setting up ISAs Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you received knowledgeable and helpful service when managing your accounts. Response date: 13th July 2026

Very easy to deal with.

Very easy to deal with. Staff have great knowledge of the savings accounts. Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you found us easy to deal with and that our staff's knowledge of our savings accounts was helpful. Response date: 13th July 2026

Staff were excellent.

Staff were excellent. I would score higher for staff services as this was very good. What I have scored down on is lack of on-line access and control. Reviewed on: 11th July 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that our staff provided excellent service. We appreciate you taking the time to share your views with us. Response date: 13th July 2026

I had an excellent service at the Derby branch.

I had an excellent service at the Derby branch. Yasmin was very helpful Reviewed on: 9th July 2026

Reply from Loughborough Building Society Thank you for taking the time to leave a review. We're delighted to hear that you received excellent service at our Derby branch and that your experience was such a positive one. Response date: 9th July 2026

New Customer

I am a new customer, Emma gave all the info I needed in a pleasant and effective way. Reviewed on: 26th June 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're really pleased to hear you had a positive experience and that everything was explained clearly and efficiently. We appreciate you taking the time to share this. Response date: 26th June 2026

Great experience, still love using passbooks

Great experience, still love using passbooks Reviewed on: 18th June 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re really pleased to hear you had a great experience and that you continue to enjoy using passbooks — they remain an important option for many of our members. Response date: 18th June 2026

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Loughborough Building Society: Savings reviews

72% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review Loughborough Building Society: Savings now

Loughborough Building Society Savings reviews (512)

Always like to speak with Simon, he is really approa...

Mutuality, traditional values, retaining passbooks,...

Simon dealt with transferring ISAs from Halifax

Fast, efficient, friendly service and excellent comm...

Very knowledgeable service from Simon who served us...

Very easy to deal with.

Staff were excellent.

I had an excellent service at the Derby branch.

New Customer

Great experience, still love using passbooks

Review Loughborough Building Society: Savings now

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