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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.89 (522 reviews)

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4.89

Based on 522 reviews, last reviewed 11th Nov 2026

21% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Jackie explained in detail the savings plans Jackie explained in detail the savings plans Reviewed on: 11th November 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (522)

Lovely place to visit staff are always friendly and...

Lovely place to visit staff are always friendly and welcoming. Reviewed on: 20th August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're delighted to hear that you find our team friendly and welcoming. We appreciate your support and look forward to seeing you again soon. Response date: 20th August 2026

The staff at Long Eaton are very friendly and helpful

The staff at Long Eaton are very friendly and helpful Reviewed on: 19th August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We're pleased to hear that the team at our Long Eaton branch provided a friendly and helpful service. We appreciate your support and look forward to welcoming you again. Response date: 19th August 2026

Change account

I went into Anstey branch as I wanted to swap my account to a fixed rate as I realised I didn't need access to my savings and wanted a better interest rate. Ben was so professional and the process was so quick. I left with time to spare to have a coffee and cake from the cafe next door Reviewed on: 14th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that the process was quick and straightforward, and that you were able to find an account better suited to your savings needs. We appreciate you taking the time to share your experience with us. Response date: 14th August 2026

My wife and I went into the Anstey branch to open an...

My wife and I went into the Anstey branch to open an Access x 2 Acc and we got seen by a lovely smiley lady called Chrissy ( I think ) she made our visit so easy quick and simple , will definitely be back when our house has sold to open a fixed bond after she explained the interest rate to us. Reviewed on: 13th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We are delighted to hear that you found the process easy, quick and straightforward, and that our team was able to explain the options and interest rates clearly. We appreciate you taking the time to share your experience. Response date: 13th August 2026

Prompt and efficient service, Emma explained all cle...

Prompt and efficient service, Emma explained all clearly no problems Reviewed on: 11th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear you received prompt, efficient service and clear guidance throughout your visit. We appreciate your support and thank you for choosing The Loughborough Building Society. Response date: 11th August 2026

Made an appointment to open a cash ISA.

Made an appointment to open a cash ISA. Found Karen at the Derby branch to be very helpful and friendly Reviewed on: 11th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're pleased to hear that you found your appointment helpful and welcoming. Providing friendly, professional service to support our members with their savings needs is important to us, and we're delighted that this was reflected in your experience. Thank you for choosing The Loughborough Building Society. Response date: 11th August 2026

Prefer to deal with finance matters face to face, lo...

Prefer to deal with finance matters face to face, locally products are competitive with other institutions Reviewed on: 4th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you value being able to discuss your finances face to face at a local branch and that you find our products competitive compared with other providers. Response date: 5th August 2026

All staff are kind and friendly at Long Eaton

All staff are kind and friendly at Long Eaton Reviewed on: 3rd August 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear that you found our Long Eaton team to be kind and friendly. We take great pride in delivering excellent customer service and are pleased that this was reflected in your experience. Response date: 4th August 2026

Excellent service.

Excellent service. Explanation of the process and time frames really helpful. Reviewed on: 23rd July 2026

Reply from Loughborough Building Society Thank you for your positive feedback. We are pleased to hear that the information provided was helpful and that the process and timescales were clearly explained. We appreciate you taking the time to share your experience. Response date: 27th July 2026

Thank you Simon for going above and beyond!

Even though it was the end of the day, Simon took the time to help and guide us through closing and opening accounts. He provided a level of service which you rarely experience. He was helpful, efficient and knowledgeable and made the whole process simple and straightforward. Thank you Simon for going above and beyond! Reviewed on: 23rd July 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We are delighted to hear that you had such a positive experience and that the account opening and closing process was made simple and straightforward. We appreciate you taking the time to share your comments and thank you for choosing us. Response date: 27th July 2026

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