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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.86 (493 reviews)

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4.86

Based on 493 reviews, last reviewed 15th Jul 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Mutuality, traditional values, retaining passbooks,... Mutuality, traditional values, retaining passbooks, locally based society in Derby Reviewed on: 15th July 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (493)

I found your member of staff Emma to be very...

I found your member of staff Emma to be very helpful Reviewed on: 15th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re really pleased to hear you had a positive experience and that our team was able to help. Response date: 16th April 2026

I have mobility problems and am also rather deaf, bu...

I have mobility problems and am also rather deaf, but Sam went over and above the norm to help me to sort out my finances in the best way possible for me! Reviewed on: 14th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We are delighted to hear that you felt well supported and that extra care was taken to ensure your individual needs were fully considered. Providing an inclusive and supportive service is very important to us, and we will be sure to share your feedback with the team. Response date: 15th April 2026

Derby branch is local to my home.

Derby branch is local to my home. Reviewed on: 14th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re glad the convenient location of our Derby branch worked well for you. Response date: 15th April 2026

Derby branch staff are really helpful and friendly.

Derby branch staff are really helpful and friendly. Interest rates could be more competitive Reviewed on: 10th April 2026

Reply from Loughborough Building Society We’re pleased the team at Derby are helpful and friendly and thank you for your feedback about our interest rates, if you would like to see what other products might be better for you, please see our range of accounts on https://www.theloughborough.co.uk/savings/ Response date: 13th April 2026

Yasmin was very efficient and patient

I received excellent service from Yasmin with a very warm and friendly service which made my visit to the Loughborough very enjoyable. Thank you Yasmin Reviewed on: 10th April 2026

Reply from Loughborough Building Society Thank you for taking the time to share your feedback. We’re delighted to hear you received such warm, friendly service and that your visit to our Loughborough branch was enjoyable. Response date: 13th April 2026

I had a lovely visit to the Anstey branch today.

I had a lovely visit to the Anstey branch today. Chrissy was very friendly a d helpful. Thank you. Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you enjoyed your visit to our Anstey branch and found the service friendly and helpful. Response date: 10th April 2026

Very impressed with the prompt attention given.

Very impressed with the prompt attention given. Found the application process great on an ipad Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you were impressed with the prompt attention and found the application process straightforward. Response date: 10th April 2026

Personal service from lovely people

Personal service from lovely people Reviewed on: 9th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear that you experienced personal service from our team. Response date: 10th April 2026

Karen was very friendly and explained the product I...

Karen was very friendly and explained the product I wanted to open. I like that there is a local branch Reviewed on: 2nd April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re pleased to hear that our team provided clear and friendly guidance, and that you value the convenience of having a local branch. Response date: 7th April 2026

Karen was polite and instant service even though she...

Karen was polite and instant service even though she had another customer to attend to. Reviewed on: 25th March 2026

Reply from Loughborough Building Society Thank you for your feedback. We are pleased to hear that you received polite and prompt assistance, even during a busy period. We appreciate you taking the time to share your experience. Response date: 26th March 2026

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Loughborough Building Society: Savings reviews

57% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review Loughborough Building Society: Savings now

Loughborough Building Society Savings reviews (493)

I found your member of staff Emma to be very...

I have mobility problems and am also rather deaf, bu...

Derby branch is local to my home.

Derby branch staff are really helpful and friendly.

Yasmin was very efficient and patient

I had a lovely visit to the Anstey branch today.

Very impressed with the prompt attention given.

Personal service from lovely people

Karen was very friendly and explained the product I...

Karen was polite and instant service even though she...

Review Loughborough Building Society: Savings now

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