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Loughborough Building Society: Savings reviews

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4.93

Based on 451 reviews, last reviewed 2nd Feb 2026

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

6%

1%

2 star

0%

1 star

0%

Latest highest rating:

5

The staff are always so friendly and helpful The staff are always so friendly and helpful - Marie this time. I do wish you'd have some online accounts though. Reviewed on: 2nd February 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Review Loughborough Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Loughborough Building Society Savings reviews (451)

Jackie was helpful, efficient staff

5

Jackie was helpful, efficient staff Reviewed on: 29th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Karen gave excellent service.

5

Karen gave excellent service. Very happy that they still have passbooks. Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

The fact that they have passbooks and a branch .

5

The fact that they have passbooks and a branch . Can't fault the staff very efficient and friendly Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Yasmin went out of her way to be helpful.

5

Yasmin went out of her way to be helpful. She was very polite, explained everything well and was very efficient,. Excellent service overall. Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Yasmin was very friendly and an engaging staff member

5

Yasmin was very friendly and an engaging staff member she was very knowledgeable Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

In branch service review

5

Work well, good products and keeping informed. Reviewed on: 22nd August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

In branch service review

4

Nice to talk to someone face to face. Reviewed on: 22nd August 2025

Polite and Helpful

5

We have banked with the Loughborough for years now and never have we had any complaints, Jackie and the ladies are very polite and helpful. Our daughter is opening an account, she was very pleased with how she was served. Keep up the excellent work. Reviewed on: 21st August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd August 2025

The Loughborough have good rates, Karen was friendl...

5

The Loughborough have good rates, Karen was friendly and gave a good service. Reviewed on: 19th August 2025

Millie Watson offered efficient, quality customer s...

5

Millie Watson offered efficient, quality customer service. Reviewed on: 19th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Michael, so glad that we could help! Response date: 20th August 2025

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