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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.86 (496 reviews)

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4.86

Based on 496 reviews, last reviewed 4th Aug 2026

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Prefer to deal with finance matters face to face, lo... Prefer to deal with finance matters face to face, locally products are competitive with other institutions Reviewed on: 4th August 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (496)

Anni was very patient and explained products very well.

Anni was very patient and explained products very well. She took time to put us at ease. Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for sharing your feedback. We're delighted to hear that you received patient support and clear explanations, and that the experience helped put you at ease. We appreciate you taking the time to let us know. Response date: 24th February 2026

Anni is extremely helpful and gave me good solid inf...

Anni is extremely helpful and gave me good solid information Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for your feedback. We're really pleased to hear that you received clear and helpful information during your visit. We appreciate you sharing your experience with us. Response date: 24th February 2026

I was happy with everything Anni helped me with on m...

I was happy with everything Anni helped me with on my visit to the Derby. Reviewed on: 24th February 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you received helpful support during your visit to the Derby branch. We appreciate you taking the time to share your experience. Response date: 24th February 2026

One thing I do like about the Long Eaton Branch is h...

One thing I do like about the Long Eaton Branch is how friendly the staff are, they have been incredibly helpful. Reviewed on: 21st February 2026

Reply from Loughborough Building Society Thank you for your feedback. We are pleased to hear that you find the staff at our Long Eaton branch friendly and helpful. Your comments are greatly appreciated. Response date: 23rd February 2026

Friendly and efficient at Long Eaton

Friendly and efficient at Long Eaton Reviewed on: 21st February 2026

Reply from Loughborough Building Society Thank you for your kind review! We're delighted to hear you found our Long Eaton team friendly and efficient. We really appreciate your feedback. Response date: 23rd February 2026

The staff are always so friendly and helpful

The staff are always so friendly and helpful - Marie this time. I do wish you'd have some online accounts though. Reviewed on: 2nd February 2026

Reply from Loughborough Building Society Thankyou for your kind feedback. We're delighted to hear you found our team friendly and helpful, and we'll pass your comments on to Marie. We also appreciate your feedback about online accounts and value all feedback on how we can continue to improve our services. Thankyou again for taking the time to share your experience. Response date: 5th February 2026

I can only comment about Long Eaton Branch not the s...

I can only comment about Long Eaton Branch not the society as a whole, the 2 staff I dealt with were both proffesional and helpful. Reviewed on: 30th January 2026

Reply from Loughborough Building Society We appreciate your feedback and are glad the Long Eaton branch staff were able to assist you professionally and helpfully. Response date: 16th February 2026

Helpful friendly staff in a local branch

Helpful friendly staff in a local branch Reviewed on: 30th January 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you’ve had a positive experience with our friendly and helpful branch team. Response date: 16th February 2026

Ensures OAPs have an understood the information corr...

Ensures OAPs have an understood the information correctly given and will check form completed correctly if necessary Reviewed on: 30th January 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear our team took the time to ensure everything was clearly understood and correctly completed. Response date: 16th February 2026

No improvements necessary at Long Eaton.

No improvements necessary at Long Eaton. Reviewed on: 29th January 2026

Reply from Loughborough Building Society Thank you for your feedback! We’re delighted to hear that you’re happy with the service at our Long Eaton branch. We really appreciate you taking the time to share your experience. Response date: 30th January 2026

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