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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.89 (521 reviews)

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4.89

Based on 521 reviews, last reviewed 28th Oct 2026

93% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Friendly helpful staff who could answer my questions... Friendly helpful staff who could answer my questions on the phone immediately, giving me confidence in making a savings investment, as I am a new cust... Read more Reviewed on: 28th October 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (521)

Opened a Junior ISA at Lougborough branch.

Opened a Junior ISA at Lougborough branch. It was a quick and very easy process. The staff were lovely Reviewed on: 18th June 2026

Reply from Loughborough Building Society Thank you for your lovely feedback. We’re pleased to hear that opening a Junior ISA at our Loughborough branch was quick and straightforward, and that our staff made the experience a positive one. Response date: 18th June 2026

Pretty standard.

Pretty standard. Could do more but ok Reviewed on: 12th June 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re glad your experience was okay, and we’d appreciate any further thoughts on how we could improve. You’re welcome to email us at [email protected]. Response date: 15th June 2026

Karen could not have been more helpful, excellent se...

Karen could not have been more helpful, excellent service Reviewed on: 28th April 2026

Reply from Loughborough Building Society Thank you for your feedback — we’re delighted to hear you received excellent service. Response date: 29th April 2026

Staff are always respectful and always willing to he...

Staff are always respectful and always willing to help my Loughborough Reviewed on: 21st April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that our Loughborough team have been respectful and helpful, and we appreciate you taking the time to share your experience. Response date: 22nd April 2026

Karen explained everything clearly, she was very fr...

Karen explained everything clearly, she was very friendly. Love the fact we're local, and we have good rates too Reviewed on: 16th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you found our service friendly and clear, and that our local presence and competitive rates were important to you. Response date: 17th April 2026

Karen was very friendly and efficient service.

Karen was very friendly and efficient service. A passbook is important to me. Reviewed on: 16th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you received friendly and efficient service, and that the availability of a passbook is important and valued. Response date: 16th April 2026

Local branch, friendly knowledgeable staff.

Local branch, friendly knowledgeable staff. Chosen ISA Emma explained well. Like having a physical passbook. Reviewed on: 15th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear you found the branch friendly and knowledgeable, and that your ISA was clearly explained. We’re glad the physical passbook is a feature you value. Response date: 16th April 2026

Local branch, friendly knowledgeable staff.

Local branch, friendly knowledgeable staff. Chosen ISA was explained well. Like having a physical passbook. Reviewed on: 15th April 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re delighted to hear you found the branch welcoming and the team knowledgeable, and that your ISA options were clearly explained. It’s great to know the passbook service is appreciated. Response date: 16th April 2026

I found your member of staff Emma to be very...

I found your member of staff Emma to be very helpful Reviewed on: 15th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re really pleased to hear you had a positive experience and that our team was able to help. Response date: 16th April 2026

I have mobility problems and am also rather deaf, bu...

I have mobility problems and am also rather deaf, but Sam went over and above the norm to help me to sort out my finances in the best way possible for me! Reviewed on: 14th April 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We are delighted to hear that you felt well supported and that extra care was taken to ensure your individual needs were fully considered. Providing an inclusive and supportive service is very important to us, and we will be sure to share your feedback with the team. Response date: 15th April 2026

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Loughborough Building Society: Savings reviews

93% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review Loughborough Building Society: Savings now

Loughborough Building Society Savings reviews (521)

Opened a Junior ISA at Lougborough branch.

Pretty standard.

Karen could not have been more helpful, excellent se...

Staff are always respectful and always willing to he...

Karen explained everything clearly, she was very fr...

Karen was very friendly and efficient service.

Local branch, friendly knowledgeable staff.

Local branch, friendly knowledgeable staff.

I found your member of staff Emma to be very...

I have mobility problems and am also rather deaf, bu...

Do you have a different Loughborough Building Society product?

Want to see more from Loughborough Building Society?

Mortgages

Join Smart Money People

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