Leeds Building Society Savings Reviews

Regular Savings Account

I have had one of these with the Leeds for many years now. The savings rates have always been very good. OK, the savings do build up slowly, but with good rates its worth the effort every month. I have usually 'phoned when I've had a problem or...

I have had one of these with the Leeds for many years now. The savings rates have always been very good. OK, the savings do build up slowly, but with good rates its worth the effort every month. I have usually 'phoned when I've had a problem or enquiry and the staff have been very helpful and friendly. I registered for online banking a few weeks ago. Then they started to change their security system and chaos ensued. I shall have to 'phone those helpful staff again, alas.

procleonLevel 1

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Awesome

I loved the how friendly and helpful

Kirsty ReddingLevel 1

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Good interest rates and communication.

I found their regular savings account interest rates very competitive. They also communicate regularly regarding when the term is up, what will happen to the money in the account and alternatives.

Judy WilliamsLevel 1

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Remortgage from hell

Their custom services requests are forwarded to LMS - their subsidary to deal with mortgages. Never waited less than 30 minutes to in a queue to speak to somebody. At the end the person was very polite, but absolutely...

Their custom services requests are forwarded to LMS - their subsidary to deal with mortgages. Never waited less than 30 minutes to in a queue to speak to somebody. At the end the person was very polite, but absolutely unhelpful.

The only way to move things forward was to raise a complaint. Even with a complaint the provided service was very poor.

Their comunication with the solicitors appointed by them was close to being funny. Mistakes were made at the every stage of the process, costing quite a lot to the customer.

Mikhail KubzinLevel 1

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Good communications

I have a Regular saver account with Leeds Building Society. They wrote to me about two months ago to advise that the account was to be withdrawn. then reminded me about 4 weeks later -advising that i couldn't deposit any more money and what steps to...

I have a Regular saver account with Leeds Building Society. They wrote to me about two months ago to advise that the account was to be withdrawn. then reminded me about 4 weeks later -advising that i couldn't deposit any more money and what steps to take - cancel direct debits etc. They also advised of the new account that they would be bring ing out. Staff in branch were very helpful and knowledgeable and at no point was i pressured to open another account (but I did!)

Fiona WilsonLevel 1

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Good savings accounts and interest offered

Good range of regular and ISA savings accounts available with competitive interest rates and bonus rates. Excellent customer service and timely responses to paperwork requests

Fiona KingLevel 2

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good service

Opened an ISA with them as the rate was good. The service was professional and polite and I was surprised to get a pass book as nowhere else I have dealt with gives them.

vallycLevel 1

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OLD FASHIONED COMPANY

OLd fashioned (and I mean that in a good way) in that they still issue pass books. Rate on the savings account good and staff very helpful

MATT GRANTLevel 1

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Easy to use

great account and easy to set up.They give you a pass book which shows how much you have put in and the rate yuo get

HALLOUMILevel 1

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good account

Opened account last year and have found the rate god, staff friendly and the only company I have dealt with that still use a pass book

Hannah PriceLevel 1

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good account

Easy ccount to operate staff are friendly and helpful. no problems at all

CartersWayLevel 2

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