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Dave B

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Review of the Leeds Building Society, Savings:

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Shambles

Opened 5 Cash ISAs for family members. Did all the online checks and set up all the passwords. Received the welcome pack to say all opened and a PIN to activate to the accounts. Went in and did this. Went to go back in to put money in and none of the accounts worked. Was told I need to go into the branch with new ID for each member to open the accounts again. I had spent about 6 hours to this point setting them up. Gave up in the end. Shambles. Reviewed on: 21st May 2025

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