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Leeds Building Society: Savings reviews

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3.63
Based on 49 reviews, last reviewed 21st May 2025
67% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
10%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
31%

Latest highest rating:

5

A Happy Customer Two members of staff on the front desk were extremely helpful and arranged an appointment for the next day.Saw Pam the next day right on time. She was... Read more Reviewed on: 21st May 2025
Sheila O's avatar
Sheila O

Latest lowest rating:

1

Shambles Opened 5 Cash ISAs for family members. Did all the online checks and set up all the passwords. Received the welcome pack to say all opened and a PIN t... Read more Reviewed on: 21st May 2025
Dave B's avatar
Dave B
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About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leeds Building Society Savings reviews (49)

Awesome

5
I loved the how friendly and helpful Reviewed on: 22nd January 2018
Kirsty Redding's avatar
Kirsty Redding

Remortgage from hell

1
Their custom services requests are forwarded to LMS - their subsidary to deal with mortgages. Never waited less than 30 minutes to in a queue to speak to somebody. At the end the person was very polite, but absolutely unhelpful. The only way to move things forward was to raise a complaint. Even with a complaint the provided service was very poor. Their comunication with the solicitors appointed by them was close to being funny. Mistakes were made at the every stage of the process, costing quite a lot to the customer. Reviewed on: 12th April 2017
Mikhail Kubzin's avatar
Mikhail Kubzin

Good communications

5
I have a Regular saver account with Leeds Building Society. They wrote to me about two months ago to advise that the account was to be withdrawn. then reminded me about 4 weeks later -advising that i couldn't deposit any more money and what steps to take - cancel direct debits etc. They also advised of the new account that they would be bring ing out. Staff in branch were very helpful and knowledgeable and at no point was i pressured to open another account (but I did!) Reviewed on: 12th February 2017
Fiona Wilson's avatar
Fiona Wilson

Good savings accounts and interest offered

4
Good range of regular and ISA savings accounts available with competitive interest rates and bonus rates. Excellent customer service and timely responses to paperwork requests Reviewed on: 7th February 2017
Fiona King's avatar
Fiona King

good service

4
Opened an ISA with them as the rate was good. The service was professional and polite and I was surprised to get a pass book as nowhere else I have dealt with gives them. Reviewed on: 28th March 2016
vallyc's avatar
vallyc

OLD FASHIONED COMPANY

5
OLd fashioned (and I mean that in a good way) in that they still issue pass books. Rate on the savings account good and staff very helpful Reviewed on: 24th December 2015
MATT GRANT's avatar
MATT GRANT

Easy to use

5
great account and easy to set up.They give you a pass book which shows how much you have put in and the rate yuo get Reviewed on: 31st August 2015
HALLOUMI's avatar
HALLOUMI

good account

5
Opened account last year and have found the rate god, staff friendly and the only company I have dealt with that still use a pass book Reviewed on: 30th August 2015
Hannah Price's avatar
Hannah Price

good account

5
Easy ccount to operate staff are friendly and helpful. no problems at all Reviewed on: 30th August 2015
CartersWay's avatar
CartersWay

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