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Leeds Building Society: Savings reviews

Name: Savings
Rating: 4.07 (53 reviews)

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4.07

Based on 53 reviews, last reviewed 3rd Jun 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

58%

3 star

30%

Latest highest rating:

5

Visited Leeds branch in Barkinside to draw money out. Visited Leeds branch in Barkinside to draw money out. Bashir was working at the counter. I witnessed him dealing with an awkward customer absolutely b... Read more Reviewed on: 3rd June 2026

Latest lowest rating:

1

The epitome of bad digital design and bureaucracy. I've been lured in by reasonable though not outstanding rates more than once but each time I've regretted it. The whole design of their website and on... Read more Reviewed on: 23rd January 2026

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About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leeds Building Society Savings reviews (53)

impossible to speak to someone

set up a new account online, needed to speak to someone to verify a couple of things before i transfered the funds ,i eventually gave up waiting Reviewed on: 10th October 2022

Helpful online and in bank

Have banked with them for years know my monies safe friendly and helpful staff Reviewed on: 7th August 2022

Customer service

Almost impossible to get through on the phone, tried for 30mins 1st day, 45mins the second day, just telling you to stay on the line, no indication as to where you are in the queue, very poor customer service. Decided to cancel newly open account. Stay clear. Reviewed on: 6th April 2022

I only want my money back.... never again

Worst building society to try and get your own money out The questions they ask are ridiculous! I only want my money back.... you used it over 4 years so that's it worse experience ! Reviewed on: 12th March 2022

Worst building society to try and get your own money out

Good Rates

0.80 for 1 year bond probably the best on the high street Reviewed on: 12th January 2022

Simple and effective

Great to use, fantastic staff, no issues at all. Highly recommend Reviewed on: 22nd January 2021

Worst building society to try and get your own money out of

The questions they ask are ridiculous! It took us nearly a week because my husband forgot his postcode he is 78.... He answered everything else we took our money out closed accounts.Far too many questions, I know you have to answer some, but they went too far Reviewed on: 27th July 2020

Excellent Customer Service

I am always treated politely , and with friendly smiles and courtesy . I never have to wait long , and the products and interest rates are very attractive . Reviewed on: 15th April 2019

Friendly, helpful and informative

Great staff in our local branch, friendly, helpful and caring. Reviewed on: 10th January 2019

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