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Leeds Building Society: Savings reviews

Name: Savings
Rating: 3.64 (47 reviews)

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3.63

Based on 47 reviews, last reviewed 14th May 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

11%

3 star

30%

Latest highest rating:

5

Been with Leeds Building Society since I was a child... Been with Leeds Building Society since I was a child (then Leeds and Holbeck ) Always friendly and helpful Reviewed on: 4th April 2025

Latest lowest rating:

1

Very poor administration and customer service Requested a new savings account but to be sent the interest from my existing account. Despite giving written instructions and a phone call also told m... Read more Reviewed on: 14th May 2025

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About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leeds Building Society Savings reviews (47)

Amateurs

Put money into an isa for a one year fix. On maturity I wanted my money transferred to another company. Everything was set up to have money transfered with the new company. Leeds bs then sent everything to my current account blaming the new company for not informing them which is total rubbish. Investigation is on going. Don't deal with these cowboys! Reviewed on: 4th January 2024

isa transfer

this was not a straight forward transfer and jamez of the Morley branch dealt with task professionally and with a sense of humour. thank you janet&john Leeds 12 Reviewed on: 28th September 2023

Reliable For 25 years

Thankfully I still enjoy mostly Branch interaction with the company. This suits me as there less likelihood of me making a mistake if talking to a human!! Reviewed on: 13th September 2023

Excellent experience at Leicester Branch

Staff could not have been more helpful. Really easy to open an account Would return again and would have no hesitation recommending the Leicester Branch to anyone. Reviewed on: 5th August 2023

Nice and easy in branch

Always able to speak to a real person in a real branch Reviewed on: 4th August 2023

FEELING REALLY BULLIED BY LEEDS BS

After a review on Trustpilot revealing Leeds BS instant access savings rate was 1.9% and between 2 and 3 times that available elsewhere; Also that Martin Lewis stated if getting less than 4% "ditch and switch", Leeds have demanded review be taken down! Clearly bothered at people being given this information! I've been with Leeds BS for nearly 30 years and feel that, rather than being treated as a loyal customer, I've lost out substantially on interest and now feel they are trying strong arm tactics versus an OAP to hide their awful approach to loyal customers/long term members. Reviewed on: 30th June 2023

LEEDS BS LOYALTY PENALTY

It must be c.30 years since I started saving with the then Leeds and Holbeck Building Society and I could rely on them to treat me fairly on interest. THEN, after a period caring 24/7 for a relative, with little time to check interest rates, I discovered they had side lined my account and I had missed about £3000 in interest. I shrugged my shoulders and moved to a headline rate account and, after a couple of years I find they have AGAIN side lined my account, paying an extremely uncompetitive rate of interest. So, I've mainly transferred my savings to another building society which not only pays almost 2.5 times as much interest,but guarantees the interest rate for the future. SO IF YOUVE BEEN WITH LEEDS BS FOR A WHILE, CHECK YOUR SAVINGS RATE, AND MOVE TO A SOCIETY THAT TREATS YOU FAIRLY! Reviewed on: 2nd June 2023

Brilliant service & unexpected gift

I opened a children's saving account for my daughter and despite not being advertised they sent a email a few days later to say that they had planted a tree in my little girl's name. I thought this was a lovely touch and good CSR from Leeds Building society Reviewed on: 31st May 2023

Customer service

They have no consideration for their customers. I'll be withdrawing my investment ASAP !! Reviewed on: 8th April 2023

Good luck with the call back!

Tried calling Hull branch for a week to simply ask a question re: appointment. No answer. So I rang hub office who said i would get a call back within 2 hours, didn't call back all week dispite me trying Hull office all week, no response. So I opened my ISA at a rival building society. Reviewed on: 6th April 2023

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