Excellent customer service and advice

Been with the building society since I was a young girl. Always friendly and helpful and professional Always found them very personable and able to tailor accounts to my needs

Not great customer service slow to respond and strict on their penalties

Been with the Building society since it was Leeds and Holbeck and I was a very young child (over 60 years). Always found them very... Been with the Building society since it was Leeds and Holbeck and I was a very young child (over 60 years). Always found them very professional and personable. Recently went to update my accounts to the best interest ones. Lesley was very informative and helpful at the Morley Branch Read more Read less

We have had 2 mortgages with Leeds BS and they are always quick, responsive and provide great customer service.

Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to 50%,... Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to 50%, even though I work for the NHS. Read more Read less

I have a mortgage with Leeds Building Society with an awesome rate. I was able to fix my rate before the interest rates peaked. Leeds... I have a mortgage with Leeds Building Society with an awesome rate. I was able to fix my rate before the interest rates peaked. Leeds Building Society extended my offer despite the huge difference in the rate I was offered and the current rate Read more Read less

I would like to commend the professionalism, attitude and knowledge of your staff. My enquiries were always dealt with a timely manner. Our application was... I would like to commend the professionalism, attitude and knowledge of your staff. My enquiries were always dealt with a timely manner. Our application was in many ways a difficult one; nevertheless, your staff should be congratulated on seeing matters through to a conclusion. Really, really appreciate all your hard work. Read more Read less

Good interest rate and service. No issues with application or after care.