Smart Money People Logo
Share this page

Leeds Building Society reviews

Leeds Building Society Logo
Rated Good 3.70/5

Leeds Building Society reviews

Verified business

Review summary

People rate this company as Good based on 74 product reviews

Average score of 3.70/5
5 star
52%
4 star
16%
3 star
5%
2 star
1%
1 star
26%
Reviews for Leeds Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Been with them since I was a young girl

Been with the building society since I was a young girl. Always friendly and helpful and professional Always found them very personable and able to tailor accounts to my needs

{"display":"Pauline","full_name":"Pauline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Pauline 10th October 2024

Latest negative rating

2/5

Not great customer service slow to respond and stric...

Not great customer service slow to respond and strict on their penalties

{"display":"Lucy","full_name":"Lucy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Lucy 10th September 2024

About Leeds Building Society

The Leeds Building Society mission statement is: To be a successful independent building society, providing excellent value through quality customer service, efficiency and competitive products. Smart Money People is the place for Leeds Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Leeds Building Society at a glance

Reviews for Leeds Building Society

Showing 11 of 74 company reviews

Been with them since I was a young girl

Savings 10th October 2024

Been with the building society since I was a young girl. Always friendly and helpful and professional Always found them very personable and able to tailor accounts to my needs

Rated Excellent 5/5
Read more product reviews

Not great customer service slow to respond and stric...

Savings 10th September 2024

Not great customer service slow to respond and strict on their penalties

Rated Poor 2/5
Read more product reviews
  • 5/5

    Been with the Building society for over 60 years.

    Been with the Building society since it was Leeds and Holbeck and I was a very young child (over 60 years). Always found them very... Been with the Building society since it was Leeds and Holbeck and I was a very young child (over 60 years). Always found them very professional and personable. Recently went to update my accounts to the best interest ones. Lesley was very informative and helpful at the Morley Branch Read more Read less

    {"display":"Pauline","full_name":"Pauline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Pauline 31st July 2024
  • 5/5

    Consistently good.

    We have had 2 mortgages with Leeds BS and they are always quick, responsive and provide great customer service.

    {"display":"Nixonc ","full_name":"Nixonc ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Nixonc 17th June 2024
  • 1/5

    Phone hacked after giving my details

    Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to 50%,... Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to 50%, even though I work for the NHS. Read more Read less

  • 5/5

    Great building society for mortgage

    I have a mortgage with Leeds Building Society with an awesome rate. I was able to fix my rate before the interest rates peaked. Leeds... I have a mortgage with Leeds Building Society with an awesome rate. I was able to fix my rate before the interest rates peaked. Leeds Building Society extended my offer despite the huge difference in the rate I was offered and the current rate Read more Read less

    {"display":"Flo S","full_name":"Flo S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Flo S 29th March 2024
  • 5/5

    Leek Building Society : first class !

    I would like to commend the professionalism, attitude and knowledge of your staff. My enquiries were always dealt with a timely manner. Our application was... I would like to commend the professionalism, attitude and knowledge of your staff. My enquiries were always dealt with a timely manner. Our application was in many ways a difficult one; nevertheless, your staff should be congratulated on seeing matters through to a conclusion. Really, really appreciate all your hard work. Read more Read less

    {"display":"Robert Raby","full_name":"Robert Raby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Robert Raby 19th March 2024
  • 5/5

    Good interest rate and service.

    Good interest rate and service. No issues with application or after care.

    {"display":"Debra W","full_name":"Debra W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Debra W 28th February 2024
  • 5/5

    Mortgage

    Keeps me updated every year, offers me good deals at the end of the term. Very friendly

    {"display":"Patricia H","full_name":"Patricia H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Patricia H 15th February 2024
  • 5/5

    Good customer service.

    Good customer service. Quick to answer queries

    {"display":"sheilakp52","full_name":"sheilakp52","avatar":{"url":"\/assets\/uploads\/avatars\/users\/681224.png"}}'s avatar
    Savings
    sheilakp52 24th January 2024
  • 5/5

    I had recently lost my mother who had been caring fo...

    I had recently lost my mother who had been caring for the past 10 years. I had opened a Savings account in order to receive... I had recently lost my mother who had been caring for the past 10 years. I had opened a Savings account in order to receive my small inheritance from the sale of her house,which was being divided 5 ways between my siblings. I was very distressed during this time and staff showed me care and compassion by dealing with me sympathetically when I was very emotional, and took the time to listen and was a shoulder to cry on literally, providing me with a private room in which to sit. I couldn't have got through the difficult weeks of bereavement without the support from your wonderful and caring staff!! I cannot thank them enough! Read more Read less

    {"display":"Dawn J","full_name":"Dawn J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dawn J 23rd January 2024

    Products from Leeds Building Society

    Showing products offered by Leeds Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice