Yorkshire Building Society Savings Reviews

  Ratings based on 46 reviews       Last review 3 months ago    

Yorkshire Building Society savings reviews can help you to find out more about life at Yorkshire Building Society. How easy is it to contact Yorkshire Building Society? And how friendly are they? Our Yorkshire Building Society savings reviews can help...

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Yorkshire Building Society savings reviews can help you to find out more about life at Yorkshire Building Society. How easy is it to contact Yorkshire Building Society? And how friendly are they? Our Yorkshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Overall Rating

Great

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Yorkshire Building Society Review Insight

What are people saying in their reviews?

Customer Service

37% of feedback is Process related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: Branch

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Your Savings Reviews

46 reviews

Review Yorkshire Building Society's Savings now

Withdrawn Direct Debit Facility

I've been with YBS for 20 years and they've suddenly decided to withdraw all Direct Debits and Standing Orders. They've told me I can use Switch to move them to another bank account, but it's not possible from my YBS account. I'll have to phone 30... Read more

I've been with YBS for 20 years and they've suddenly decided to withdraw all Direct Debits and Standing Orders. They've told me I can use Switch to move them to another bank account, but it's not possible from my YBS account. I'll have to phone 30 different companies and change everything over, really bad service wouldn't recommend them to anyone and I'll be closing all my accounts and moving my mortgage to a different lender. Avoid at all costs

Reviewed on 3rd October 2021
David Dixon's avatar
David Dixon

Outstanding customer service

I hold several accounts with different banks and building societies, but by far the friendliest and most helpful is the Ashton-Under-Lyne branch. Never had an issue with them and they have always done what I requested.

Reviewed on 9th June 2021
TLL's avatar
TLL

YBS Group has the best services

Their life insurance is very reliable

Reviewed on 22nd April 2021
Esther Appiah Kubi's avatar
Esther Appiah Kubi

Always friendly

Whenever i need to contact YBS Wetherby, they are always so helpful and friendly. Nothing is a bother. A great advert for Yorkshire values

Reviewed on 16th April 2021
Jayne 's avatar
Jayne

Great products, services and rates

I've always been pleased by their products and rates, but have been especially pleased with their member loyalty products. It's why I save with a building society.

Reviewed on 3rd April 2021
calsig's avatar
calsig

Strong Communications

I've been a long standing customer of YBS and have used several of their products over the years. In particular, really like their email communications regarding new saving accounts, keeping me informed on a frequent basis. I have also received... Read more

I've been a long standing customer of YBS and have used several of their products over the years. In particular, really like their email communications regarding new saving accounts, keeping me informed on a frequent basis. I have also received telephone calls providing more information when required and answering any queries in a helpful, friendly fashion.

Reviewed on 2nd April 2021
M's avatar
M

Apparently dazed

Happy says since with them, bank branches always close by. Thank you for giving me the opportunity to bank with you lovely bunch.

Reviewed on 26th March 2021
Olanike Esther Ola's avatar
Olanike Esther Ola

Always Their for you.

Like having a best friend look over you when leaving your finances to Yorkshire Building... Read more

Like having a best friend look over you when leaving your finances to Yorkshire Building Society.
Trust and Reliability from the first £1 of investment of my first pocket money to Mortgage and 3rd House purchase.
A Society to be relied upon.
No sleepless nights always fully informed through good times and tough times.
Thank You for being personal.

Reviewed on 20th March 2021
Bobby Bee's avatar
Bobby Bee

Tastes just like dairy yoghurt

It's great to be rewarded for loyalty with a market leading rate.

Reviewed on 10th March 2021
Jwc's avatar
Jwc

Forward thinking society

Helpful, knowledgeable, well versed, understanding advice tailored to individual requirements each time you contact YBS

Reviewed on 5th March 2021
Diane's avatar
Diane

Regular Savings

Just recently they set up a loyalty savings account with good interest. The staff I have experienced at two of their branches has been very friendly and a pleasure to be a part of. I think they care about their customers and want to keep updating plus... Read more

Just recently they set up a loyalty savings account with good interest. The staff I have experienced at two of their branches has been very friendly and a pleasure to be a part of. I think they care about their customers and want to keep updating plus being friendly efficient as well.

Reviewed on 4th March 2021
Jono Whitney's avatar
Jono Whitney

Brilliant customer service

Easy to deal with, friendly, helpful and knowledgeable

Reviewed on 17th February 2021
C England's avatar
C England

Super branch

Everyone who works in the Pontefract Branch are very friendly and professional they can’t do enough to help you. Nothing is too much trouble. They really helped us understand our options for our savings fantastic service.

Reviewed on 3rd February 2021
Julie Buckley's avatar
Julie Buckley

Untrustworthy

Lost documents supplied, claimed they had responded by email and hadn’t. Long delays in response if they even bother to respond and terrible customer service.

Reviewed on 30th January 2021
Reviewer1's avatar
Reviewer1

Great people to deal with

Made saving easy and worthwhile. Really enjoyed saving and building a lump sum, that I can choose how to spend!

Reviewed on 28th January 2021
Peggy Wood's avatar
Peggy Wood

Products & People

The branch staff (especially in the Liverpool branch) are an absolute pleasure. I see an account I’m interested in and visit the branch for an appointment. I know I will always be given factual information in order to make the right decision for m... Read more

The branch staff (especially in the Liverpool branch) are an absolute pleasure. I see an account I’m interested in and visit the branch for an appointment. I know I will always be given factual information in order to make the right decision for myself.
I recommend the YBS to family and friends knowing they will be given five star service and a five star product to match.

Reviewed on 21st January 2021
Lisahay's avatar
Lisahay

Amazing customer service

Staff that are empathetic, compassionate and treat you like a friend. Highly recommended

Reviewed on 21st January 2021
Kerry Shaw's avatar
Kerry Shaw

Fantastic service in all aspects

Always go the extra mile, doesn’t matter who you get. Real people who take the time to get to know you and understand what you need. Fantastic and especially through COVID-19. They do not get enough praise and treat everyone as an individual and don’t ... Read more

Always go the extra mile, doesn’t matter who you get. Real people who take the time to get to know you and understand what you need. Fantastic and especially through COVID-19. They do not get enough praise and treat everyone as an individual and don’t send them to a machine! I don’t know what it is about YBS but they employ the friendliest people on the planet. Great company and proud to be a member

Reviewed on 21st January 2021
CC91's avatar
CC91

Better rates than high street banks

Better rates than high street banks

Reviewed on 21st January 2021
Vish's avatar
Vish

Friendly service

I have been with YBS for over 30 years, staff always have a smile on their faces and so helpful! Rates are always higher than high street - don’t change

Reviewed on 21st January 2021
Wyn Corrigan's avatar
Wyn Corrigan