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Yorkshire Building Society Fixed Rate Mortgage Reviews

Ratings based on 6 reviews Last review 1 year ago

Yorkshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source...

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Yorkshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Yorkshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Fixed Rate Mortgage Reviews (6)

3rd March 2017

Rubbish

Calling the Mortgage Customer helpline was the worst experience ever,total lack of empathy and understanding, after I lost my job there was no help available after they kept me on the phone for ages, just pointed me to the CAB, clearly reading from a...

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Calling the Mortgage Customer helpline was the worst experience ever,total lack of empathy and understanding, after I lost my job there was no help available after they kept me on the phone for ages, just pointed me to the CAB, clearly reading from a scrip.

27th January 2017

Worst customer service ever

My former partner and I have a mortgage with these sharks. My former partner still lives in the property and sadly she had a major stroke and cannot walk, read, write or speak properly . Customer services did not want to know and are now threatening...

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My former partner and I have a mortgage with these sharks. My former partner still lives in the property and sadly she had a major stroke and cannot walk, read, write or speak properly . Customer services did not want to know and are now threatening legal action including repossesion rather than grant her a 2 week extension. Disgraceful company.

28th December 2016

Offset mortgage

My whole experience from applying for to day-to-day management of the mortgage has been brilliant. Staff at the Yorkshire are brilliant and always happy to answer questions about the product. A refreshing change, well done YBS!

25th October 2016

So rude, totally put off using them!

I called the Yorkshire Building Society to check some things prior to arranging a meeting with one of their advisers in branch for a mortgage application, but the man was so rude, instead of listening to my query and attempting to help in any way, he...

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I called the Yorkshire Building Society to check some things prior to arranging a meeting with one of their advisers in branch for a mortgage application, but the man was so rude, instead of listening to my query and attempting to help in any way, he was abrupt and did not seem interested in assisting me. I've no patience for such appalling customer service, I'll be going elsewhere.

10th September 2015

Superb service

The Yorkshire were really supportive when we were looking for our mortgage. We sometimes struggle with understanding financial stuff and this being so big a purchase we found them really helpful and patient.