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Yorkshire Building Society: ISA reviews

4.38
Based on 24 reviews, last reviewed 19th Jul 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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71%
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17%
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2 star
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0%
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4%

Latest highest rating:

5

Saw Isabelle who explained everything we needed to k... Saw Isabelle who explained everything we needed to know transacted our business in a superb businesslike manner and completed two new investments in l... Read more Reviewed on: 19th July 2024
David's avatar
David

Latest lowest rating:

1

This pathetic organisation is either xenophobic or racist This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as... Read more Reviewed on: 21st April 2023
Kevin Andrews's avatar
Kevin Andrews

About the ISA

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Yorkshire Building Society ISA reviews (24)

Saw Isabelle who explained everything we needed to k...

5
Saw Isabelle who explained everything we needed to know transacted our business in a superb businesslike manner and completed two new investments in less than twenty minutes. What a pleasant experience Reviewed on: 19th July 2024
David's avatar
David

Good rates for isa savings account

5
Good rates for isa savings account Reviewed on: 15th February 2024
Rei 's avatar
Rei

Great intrest

5
Easy to deal with. Answer the phone Reviewed on: 30th July 2023
Dennis Reynolds's avatar
Dennis Reynolds

Mutual

5
A Bradford based mutual building society Reviewed on: 4th July 2023
.Michael Johnso's avatar
.Michael Johnso

Great customer service

5
This building society really looks after its Customers, I feel like I am really valued as a Customer rather than just a number in a call centre. Reviewed on: 2nd June 2023
Anne Hamilton's avatar
Anne Hamilton

This pathetic organisation is either xenophobic or racist

1
This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as the interest rates were higher than her current ISA. Submitted her application and went through the ID checks conducted by external company. Was then contacted by their HQ asking lots of questions about her background, some of which were very strange but they advised this was part of their standard checks. She asked if there were any problems and was advised there wasn't but they would contact her if they had any further questions. When she hadn't heard from them but the account still hadn't been activated by them she recontacted and they informed her they were still awaiting the ID check, which was rubbish of course as this had already been completed and confirmed. She asked to speak to someone else and was then kept waiting for a few minutes before being cut off. I can't image that a so-called 'professional' organisation could be so incompetent and I'm sure their action is due to the fact that she was not born in the UK, although she has been a British citizen for many years. She's now opened an ISA elsewhere who welcome non-British born customers. Reviewed on: 21st April 2023
Kevin Andrews's avatar
Kevin Andrews

Great rates and service

5
So simple - easy and intuitive. Ready to open and use online Reviewed on: 30th March 2023
Chris's avatar
Chris

Good Company

4
I have saved with YBS for years. They have good rates with knowledgeable friendly staff. The company cares and is transparent. Honesty goes a long way. Reviewed on: 26th March 2023
Laura Sessions's avatar
Laura Sessions

Easy to use app and good rates

5
Hassle free banking, and regular interest rate rises. Reviewed on: 12th March 2023
cr7364's avatar
cr7364

Great interest rates, particularly for loyal customers

4
Unlike many banks, The Yorkshire reward loyalty. Remain with them as a member and you get very good rates. Okay, the branch network is a bit weak in The South, but they are worth searching out and have a good 0n-line presence Reviewed on: 10th March 2023
Edward Stanners's avatar
Edward Stanners

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