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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (446 reviews)

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4.76

Based on 446 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (446)

Great service

I have been with NatWest for over 4 years now. Even with a moderate credit rating, I have found it easier to obtain a credit card and overdraft. The service including online banking platform is great. Reviewed on: 29th June 2017

Free Cashback

It's useful for me to save my cashback and use it for big purchases like Christmas. Reviewed on: 12th May 2017

Good perks, not the fastest to resolve issues

Took a long time to get a replacement cars Reviewed on: 12th February 2017

overdraft

used to like it but lately i get charged for arranged and unarranged overdraft which is not good Reviewed on: 7th February 2017

Brilliant account

My NatWest platinum account is brilliant. I use all the rewards Reviewed on: 2nd February 2017

Excellent service

Always very helpful whenever I ring them Reviewed on: 27th December 2016

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