Smart Money People Logo

NatWest: Reward Platinum Account reviews

4.77
Based on 447 reviews, last reviewed 19th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026
Goughy's avatar
Goughy

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Reward Platinum Account reviews (447)

Great Value For Money

5
Great platinum package and it’s been a saviour for me. I’ve broken down in my car and travelled abroad with nothing to worry about as the platinum account covers this all including mobile phone insurance. Reviewed on: 13th January 2019

Fantastic product

5
Fantastic product, great value for money! Reviewed on: 13th January 2019

Good account with great benefits

4
The travel insurance is a great benefit of this account as I no longer have to worry about taking out cover when we go on holiday. We also have mobile phone cover and Breakdown assistance included which are other things we would have to pay for if they weren't included with the account. There is a monthly charge but when I weigh up the benefits already stated plus the cashback on direct debits it makes sense to have this account over many others. Reviewed on: 12th January 2019

amazing

5
best app i have ever downloaded love it! Reviewed on: 11th January 2019

Mobile App

5
The app enables me to do everything I need 24/7 from the comfort of my front room. Particularly love the cardless cash options that are available. Reviewed on: 11th January 2019

Mobile app

5
The app with my account is superb Reviewed on: 10th January 2019

Natwest App

5
Fantastic Reward account which helps me with my day to day needs, the mobile app supports me in making life simple and provides a seamless experience Reviewed on: 9th January 2019

great value for money

5
great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Natwest App

5
Using the NatWest app is so convenient. I check my accounts on a daily basis to make sure everything is ok, which gives me piece of mind. I often use the pay your contacts service, which confirms the name of the person who the payment is going too. Reviewed on: 9th January 2019

mobile app

4
it is quick and easy to use, takes less than a minute to make payments and transfers Reviewed on: 9th January 2019

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.93 from 14678 reviews
    NatWest
    View all products