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NatWest: Reward Platinum Account reviews

View other NatWest products
4.61
Based on 451 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026
Marina's avatar
Marina

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage
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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Mobile - Pending transactions

5
I had forgot about a bill, and this saved me from going overdrawn. Reviewed on: 31st January 2019
Rob's avatar
Rob

Great Banking App

5
Great banking app, features such as pending & enhanced credit card management introduced recently very useful. Love Touch ID & layout & speed of app very good. Reviewed on: 31st January 2019
Mrs Jane Cubbidge's avatar
Mrs Jane Cubbidge

Mobile App

5
The best Mobile App money doesn't need to buy! Reviewed on: 31st January 2019
Stuart's avatar
Stuart

Fantastic bank

5
Always on hand when needed, the app is definitely the best on the market so easy to use and get cash feature unique Reviewed on: 16th January 2019
Yoitchi's avatar
Yoitchi

Great Value For Money

5
Great platinum package and it’s been a saviour for me. I’ve broken down in my car and travelled abroad with nothing to worry about as the platinum account covers this all including mobile phone insurance. Reviewed on: 13th January 2019
Laurakayjephcott's avatar
Laurakayjephcott

Fantastic product

5
Fantastic product, great value for money! Reviewed on: 13th January 2019
Charlotte Rumbol's avatar
Charlotte Rumbol

Good account with great benefits

4
The travel insurance is a great benefit of this account as I no longer have to worry about taking out cover when we go on holiday. We also have mobile phone cover and Breakdown assistance included which are other things we would have to pay for if they weren't included with the account. There is a monthly charge but when I weigh up the benefits already stated plus the cashback on direct debits it makes sense to have this account over many others. Reviewed on: 12th January 2019
Sue Robinson's avatar
Sue Robinson

amazing

5
best app i have ever downloaded love it! Reviewed on: 11th January 2019
emma's avatar
emma

Mobile App

5
The app enables me to do everything I need 24/7 from the comfort of my front room. Particularly love the cardless cash options that are available. Reviewed on: 11th January 2019
Adam's avatar
Adam

Mobile app

5
The app with my account is superb Reviewed on: 10th January 2019
Sam Thompson's avatar
Sam Thompson

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