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RBS: Select Platinum Current Account reviews

Name: Select Platinum Current Account
Rating: 4.14 (42 reviews)

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3.58

Based on 42 reviews, last reviewed 13th Sep 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

19%

12%

Latest highest rating:

4

Smooth workings and great perks! I recently changed to a Reward Platinum account and have already used two of the membership benefits to save on travel bookings I needed to make. Havi... Read more Reviewed on: 31st May 2023

Latest lowest rating:

1

Not worth the paper it's written on The RBS Platinum Account is not worth the paper it's written upon. Took the cover out mainly for travel insurance and mobile phone insurance. When I w... Read more Reviewed on: 13th September 2025

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About this product

The RBS Reward Platinum Account is a reward bank account available to existing RBS current account holders. The account charges a monthly fee and the rewards include travel insurance, breakdown cover, cinema discounts and more.

If you’re looking to upgrade your RBS current account, check out our RBS Reward Platinum Account reviews first. Read about genuine customer experiences to learn whether this is the right account for you.

Find out why customers chose the RBS Reward Platinum Account and how long they’ve had their accounts open. Read more about the rewards available with the account and if customers feel that the perks are worth the monthly fee. Learn about the RBS mobile app and the features it provides. Read about genuine experiences with the customer service team to learn how swiftly they solve customer concerns. Make an informed decision about your new bank account by reading our RBS Reward Platinum Account reviews.

If you’re a Reward Platinum customer, share your honest experience with others on Smart Money People. Tell us how long you’ve had your account and how satisfied you’ve been so far. Which of the benefits do you use the most? If you use the mobile banking app, which features are the most useful? Are there any aspects of the account that you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an RBS Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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RBS Select Platinum Current Account reviews (42)

Not worth the paper it's written on

The RBS Platinum Account is not worth the paper it's written upon. Took the cover out mainly for travel insurance and mobile phone insurance. When I went to make a claim on the travel insurance all of a sudden we don't cover this and we don't cover that. In short the general cover that a normal person would need from travel insurance is not covered and really and truly a complete WASTE OF MONEY! Reviewed on: 13th September 2025

I have been with the rbs for years.

I have been with the rbs for years. Every day my account and money is suspended from 2 am. For half an hour. Can't login to my account nor spend any funds in my account everyday from 2 am. Also Normally wages hit your account 12 midnight on a thursday. Rbs is 2 or 3 in the morning. I wonder what are they doin for 3 4 hours with my wages .. oh yes thay do this on a vast scale and earn interest for the back while with holding moneys that isn't thers to be making interest off!!! ((The people's wages)) Reviewed on: 3rd October 2024

Disappointed that the holiday booking service has be...

Disappointed that the holiday booking service has been withdrawn and hoping the bank will reconsider. If any other benefits are withdrawn I will consider moving our accounts Reviewed on: 15th February 2024

Loyal to RBS for 50 plus years but very little recog...

Loyal to RBS for 50 plus years but very little recognition from them. Reviewed on: 15th February 2024

Smooth workings and great perks!

I recently changed to a Reward Platinum account and have already used two of the membership benefits to save on travel bookings I needed to make. Having my travel insurance, car hire, and current account in one place is extremely convenient - and saves me money! Reviewed on: 31st May 2023

Rewards plus Cashback

Rewards Platinum gives you everything, Worldwide Travel Insurance, 10% off Travel Bookings, Mobile Phone Insurance, AA Breakdown Cover, Free Tastecard plus Rewards and a Free Rewards Credit Card earning 1% on All Supermarkets and lower Cashback everywhere else you spend Reviewed on: 27th March 2023

App and customer support

RBS have made continual improvements to their app and you can now pretty much so everything you need via the app and manage all of your accounts . The chat help both Ai and online chat is excellent Reviewed on: 10th March 2023

Thank goodness

Phone insurance and car breakdown both come in very handy Reviewed on: 9th March 2023

Great Benefits, convenient price!

RBS Select platinum gives me great value, for the variety of benefits, and there is always someone helpful on the phone when I need help. Reviewed on: 28th February 2023

Excellent customer service

Issues can be resolved by speaking with 'real people'. While the company is digitalised, you can still go into a branch or phone and speak to someone foe advice. The digital banking app is excellent, it serves all purposes that I have ever needed so far and it's reliable. Great customer service, which counts for a lot these days. Reviewed on: 30th March 2022

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