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NatWest: Reward Platinum Account reviews

4.78
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Best Banking App on the Market

5
Its always been a great App and far better than those from its competitors. But has become even better in 2018 with the introduction of new features including showing me pending transactions for my accounts and credit cards and enabling me to set up controls for where and how I use my credit card. What I really like about the NatWest App is that the new features that get introduced are actually and immediately useful to me. Unlike many of the other banks. Reviewed on: 5th February 2019

excellent

5
i get cashback for my housebills and some other great benefits like tastecard etc. overdraft is also a plus. Reviewed on: 5th February 2019

Just so easy to use

5
I can do all my banking in one place. The app is just so easy to use. Love it:) Reviewed on: 4th February 2019

NatWest Account and Banking App

5
The account itself offers a great range of extras (phone and travel insurance are just two I use), the account now shows pending payments which allows you to better manage your account balance. The best thing by a mile is the banking app that you are able to use by being a NatWest account owner! I use other banks and their app, but the NW one is the best by a mile. It is simple to use and understand and has excellent functionality. Reviewed on: 4th February 2019

Sam Kightley - NatWest

5
Always have prompt response to questions, not had one issue since joining the bank two years ago. Reviewed on: 2nd February 2019

Is the best number 10

5
I like this my bank . I give number 10 Reviewed on: 1st February 2019

Reward Platinum Account Benefits

5
I was able to apply online for my new Reward Platinum Account. The process was quick and easy, I was even given a new account number, registered for online banking and my debit card ordered at the end of the online application form. Great interface for opening an account. Reviewed on: 1st February 2019

Mobile - Pending transactions

5
I had forgot about a bill, and this saved me from going overdrawn. Reviewed on: 31st January 2019

Great Banking App

5
Great banking app, features such as pending & enhanced credit card management introduced recently very useful. Love Touch ID & layout & speed of app very good. Reviewed on: 31st January 2019

Mobile App

5
The best Mobile App money doesn't need to buy! Reviewed on: 31st January 2019

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