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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (444)

Sam Kightley - NatWest

5
Always have prompt response to questions, not had one issue since joining the bank two years ago. Reviewed on: 2nd February 2019

Is the best number 10

5
I like this my bank . I give number 10 Reviewed on: 1st February 2019

Reward Platinum Account Benefits

5
I was able to apply online for my new Reward Platinum Account. The process was quick and easy, I was even given a new account number, registered for online banking and my debit card ordered at the end of the online application form. Great interface for opening an account. Reviewed on: 1st February 2019

Mobile - Pending transactions

5
I had forgot about a bill, and this saved me from going overdrawn. Reviewed on: 31st January 2019

Great Banking App

5
Great banking app, features such as pending & enhanced credit card management introduced recently very useful. Love Touch ID & layout & speed of app very good. Reviewed on: 31st January 2019

Mobile App

5
The best Mobile App money doesn't need to buy! Reviewed on: 31st January 2019

Fantastic bank

5
Always on hand when needed, the app is definitely the best on the market so easy to use and get cash feature unique Reviewed on: 16th January 2019

Great Value For Money

5
Great platinum package and it’s been a saviour for me. I’ve broken down in my car and travelled abroad with nothing to worry about as the platinum account covers this all including mobile phone insurance. Reviewed on: 13th January 2019

Fantastic product

5
Fantastic product, great value for money! Reviewed on: 13th January 2019

Good account with great benefits

4
The travel insurance is a great benefit of this account as I no longer have to worry about taking out cover when we go on holiday. We also have mobile phone cover and Breakdown assistance included which are other things we would have to pay for if they weren't included with the account. There is a monthly charge but when I weigh up the benefits already stated plus the cashback on direct debits it makes sense to have this account over many others. Reviewed on: 12th January 2019

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