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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Mobile App usage

I think the App is brilliant and allows me to see everything I need in relation to my account. All features are simple and easy to use. Reviewed on: 6th February 2019

Everything works smoothily on line

The payment of cash into the bank account via the post office is immediate, and simple. Just a tap of my card against the reader and hey presto. Reviewed on: 6th February 2019

A RELIABLE EASY TO USE AND USER FRIENDLY

AN APP THAT SHOWS NOT ONLY WHAT YOU HAVE SPENT BUT ALSO SHOWS TRANSACTIONS THAT ARE DUE TO GO THROUGH,GONE ARE THE DAYS OF GUESSING IF ITS NOT THERE YOU KNOW ITS NOT IN THE SYSTEM I NOW CAN CHECK DAILY THE ACCOUNT WHEREAS I NEEDED A PC TO DO SO, THIS IS EASY AS ONE TWO THREE... AND I KNOW ITS SAFE AFTER ALL I'VE BEEN A CUSTOMER FOR A LONG LONG TIME AND NEVER HAD A PROBLEM Reviewed on: 6th February 2019

Best Banking App on the Market

Its always been a great App and far better than those from its competitors. But has become even better in 2018 with the introduction of new features including showing me pending transactions for my accounts and credit cards and enabling me to set up controls for where and how I use my credit card. What I really like about the NatWest App is that the new features that get introduced are actually and immediately useful to me. Unlike many of the other banks. Reviewed on: 5th February 2019

excellent

i get cashback for my housebills and some other great benefits like tastecard etc. overdraft is also a plus. Reviewed on: 5th February 2019

Just so easy to use

I can do all my banking in one place. The app is just so easy to use. Love it:) Reviewed on: 4th February 2019

NatWest Account and Banking App

The account itself offers a great range of extras (phone and travel insurance are just two I use), the account now shows pending payments which allows you to better manage your account balance. The best thing by a mile is the banking app that you are able to use by being a NatWest account owner! I use other banks and their app, but the NW one is the best by a mile. It is simple to use and understand and has excellent functionality. Reviewed on: 4th February 2019

Sam Kightley - NatWest

Always have prompt response to questions, not had one issue since joining the bank two years ago. Reviewed on: 2nd February 2019

Is the best number 10

I like this my bank . I give number 10 Reviewed on: 1st February 2019

Reward Platinum Account Benefits

I was able to apply online for my new Reward Platinum Account. The process was quick and easy, I was even given a new account number, registered for online banking and my debit card ordered at the end of the online application form. Great interface for opening an account. Reviewed on: 1st February 2019

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