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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.67 (453 reviews)

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4.67

Based on 453 reviews, last reviewed 21st Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Quick easy to navigate feel protected and listened to Quick easy to navigate feel protected and listened to Reviewed on: 21st August 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (453)

Effortlessly brilliant!

The swap over of accounts was seamless, I have earned money on my household direct debits and done nothing to get them and I have already saved the cost to have the account for 2 years in a matter of months of having the account by using the reward benefits. Brilliant! Reviewed on: 8th January 2020

Best app by far

The NatWest app is great and lets me do everything I need to with my account. So easy to use compared to the others I have. Reviewed on: 4th December 2019

Mobile app is amazing!

I've used the NatWest mobile app now for a few years and it just keeps getting better and better! Well done NatWest, you deserve an award for this! Reviewed on: 4th December 2019

Not bad

No issues but nothing outstandings Reviewed on: 26th November 2019

Moving backwards

The latest app updates have not been very good Reviewed on: 8th November 2019

Simple, Easy, Great Value

I use the mobile app multiple times a day, great to see so many great features being introduced. The benefits I get with the Reward Platinum account are great, and I use them all the time. Phone insurance especially, that has got me out of a pickle a few times. Reviewed on: 7th November 2019

Value for money

Rewards for paying bills, insurance for hols and mobile discounted food. No charges using abroad car breakdown. I save way more than I pay for the benefits I use. Reviewed on: 6th November 2019

The Friendly Bank

Staff are always willing to help and will go the actual mile to ensure get what you need Reviewed on: 5th November 2019

No problems with payout

Had to use travel insurance to cover medical costs abroad. Submitted receipts and was refunded in full within 2 - 3 weeks. Reviewed on: 9th September 2019

Pain in the ars........

Such a pain, mostly due to RBS staff teams being involved with my banking. Started the process of moving all my bank accounts with Natwest, can't wait to leave them after thirty five years of pain. Reviewed on: 4th June 2019

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