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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

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NatWest Reward Platinum Account reviews (444)

Pain in the ars........

1
Such a pain, mostly due to RBS staff teams being involved with my banking. Started the process of moving all my bank accounts with Natwest, can't wait to leave them after thirty five years of pain. Reviewed on: 4th June 2019

Excellent App!

5
The app is so easy to use its clear & understandable I love the way you can now see your pending transactions. I would love it even more if i could print a statement from the app. Reviewed on: 11th February 2019

Amazing

5
The mobile app makes everday banking so much easier. with more updates coming through all the time the app just keeps on getting better and better. Reviewed on: 6th February 2019

Mobile App usage

5
I think the App is brilliant and allows me to see everything I need in relation to my account. All features are simple and easy to use. Reviewed on: 6th February 2019

Everything works smoothily on line

5
The payment of cash into the bank account via the post office is immediate, and simple. Just a tap of my card against the reader and hey presto. Reviewed on: 6th February 2019

A RELIABLE EASY TO USE AND USER FRIENDLY

5
AN APP THAT SHOWS NOT ONLY WHAT YOU HAVE SPENT BUT ALSO SHOWS TRANSACTIONS THAT ARE DUE TO GO THROUGH,GONE ARE THE DAYS OF GUESSING IF ITS NOT THERE YOU KNOW ITS NOT IN THE SYSTEM I NOW CAN CHECK DAILY THE ACCOUNT WHEREAS I NEEDED A PC TO DO SO, THIS IS EASY AS ONE TWO THREE... AND I KNOW ITS SAFE AFTER ALL I'VE BEEN A CUSTOMER FOR A LONG LONG TIME AND NEVER HAD A PROBLEM Reviewed on: 6th February 2019

Best Banking App on the Market

5
Its always been a great App and far better than those from its competitors. But has become even better in 2018 with the introduction of new features including showing me pending transactions for my accounts and credit cards and enabling me to set up controls for where and how I use my credit card. What I really like about the NatWest App is that the new features that get introduced are actually and immediately useful to me. Unlike many of the other banks. Reviewed on: 5th February 2019

excellent

5
i get cashback for my housebills and some other great benefits like tastecard etc. overdraft is also a plus. Reviewed on: 5th February 2019

Just so easy to use

5
I can do all my banking in one place. The app is just so easy to use. Love it:) Reviewed on: 4th February 2019

NatWest Account and Banking App

5
The account itself offers a great range of extras (phone and travel insurance are just two I use), the account now shows pending payments which allows you to better manage your account balance. The best thing by a mile is the banking app that you are able to use by being a NatWest account owner! I use other banks and their app, but the NW one is the best by a mile. It is simple to use and understand and has excellent functionality. Reviewed on: 4th February 2019

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