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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (444)

Pain in the ars........

Such a pain, mostly due to RBS staff teams being involved with my banking. Started the process of moving all my bank accounts with Natwest, can't wait to leave them after thirty five years of pain. Reviewed on: 4th June 2019

Excellent App!

The app is so easy to use its clear & understandable I love the way you can now see your pending transactions. I would love it even more if i could print a statement from the app. Reviewed on: 11th February 2019

Amazing

The mobile app makes everday banking so much easier. with more updates coming through all the time the app just keeps on getting better and better. Reviewed on: 6th February 2019

Mobile App usage

I think the App is brilliant and allows me to see everything I need in relation to my account. All features are simple and easy to use. Reviewed on: 6th February 2019

Everything works smoothily on line

The payment of cash into the bank account via the post office is immediate, and simple. Just a tap of my card against the reader and hey presto. Reviewed on: 6th February 2019

A RELIABLE EASY TO USE AND USER FRIENDLY

AN APP THAT SHOWS NOT ONLY WHAT YOU HAVE SPENT BUT ALSO SHOWS TRANSACTIONS THAT ARE DUE TO GO THROUGH,GONE ARE THE DAYS OF GUESSING IF ITS NOT THERE YOU KNOW ITS NOT IN THE SYSTEM I NOW CAN CHECK DAILY THE ACCOUNT WHEREAS I NEEDED A PC TO DO SO, THIS IS EASY AS ONE TWO THREE... AND I KNOW ITS SAFE AFTER ALL I'VE BEEN A CUSTOMER FOR A LONG LONG TIME AND NEVER HAD A PROBLEM Reviewed on: 6th February 2019

Best Banking App on the Market

Its always been a great App and far better than those from its competitors. But has become even better in 2018 with the introduction of new features including showing me pending transactions for my accounts and credit cards and enabling me to set up controls for where and how I use my credit card. What I really like about the NatWest App is that the new features that get introduced are actually and immediately useful to me. Unlike many of the other banks. Reviewed on: 5th February 2019

excellent

i get cashback for my housebills and some other great benefits like tastecard etc. overdraft is also a plus. Reviewed on: 5th February 2019

Just so easy to use

I can do all my banking in one place. The app is just so easy to use. Love it:) Reviewed on: 4th February 2019

NatWest Account and Banking App

The account itself offers a great range of extras (phone and travel insurance are just two I use), the account now shows pending payments which allows you to better manage your account balance. The best thing by a mile is the banking app that you are able to use by being a NatWest account owner! I use other banks and their app, but the NW one is the best by a mile. It is simple to use and understand and has excellent functionality. Reviewed on: 4th February 2019

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