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NatWest: Reward Platinum Account reviews

4.77
Based on 447 reviews, last reviewed 19th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026
Goughy's avatar
Goughy

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

Truly wonderful package

5
Have used so many things from my bank account. I love the way the mobile app also links into the Platinum member pages so I can always find what I need. The Green Flag cover is fantastic. Reviewed on: 19th January 2020

Great account and a great Mobile App

5
The Reward Platinum account is a great account that gives me money back for y everyday spending but, better, just for having direct debits set up to utility companies - and I get much more back per month than I have to pay for the account. But, even better, is the Mobile App that not only allows me to see my Reward balance but provides all the day to day services that I need to manage this accounts and my other NatWest products. I've used Apps from other Banks and this one is by far the best. Reviewed on: 16th January 2020

Best app

5
I use many banking apps and the NatWest app is by far the best. It’s easy to use and has a lots of useful features. Reviewed on: 13th January 2020

BEST CURRENT ACCOUNTS

5
Best personal services from Bank Managers and Bank staff Been banking many years with Natwest Thank you Natwest Reviewed on: 8th January 2020

Effortlessly brilliant!

5
The swap over of accounts was seamless, I have earned money on my household direct debits and done nothing to get them and I have already saved the cost to have the account for 2 years in a matter of months of having the account by using the reward benefits. Brilliant! Reviewed on: 8th January 2020

Best app by far

5
The NatWest app is great and lets me do everything I need to with my account. So easy to use compared to the others I have. Reviewed on: 4th December 2019

Mobile app is amazing!

5
I've used the NatWest mobile app now for a few years and it just keeps getting better and better! Well done NatWest, you deserve an award for this! Reviewed on: 4th December 2019

Not bad

4
No issues but nothing outstandings Reviewed on: 26th November 2019

Moving backwards

3
The latest app updates have not been very good Reviewed on: 8th November 2019

Simple, Easy, Great Value

5
I use the mobile app multiple times a day, great to see so many great features being introduced. The benefits I get with the Reward Platinum account are great, and I use them all the time. Phone insurance especially, that has got me out of a pickle a few times. Reviewed on: 7th November 2019

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