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Yorkshire Bank Current Account Reviews

Ratings based on 59 reviews Last review 3 weeks ago

Yorkshire Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Yorkshire Bank Current Account reviews to find out what life as a Yorkshire Bank customer is really...

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Yorkshire Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Yorkshire Bank Current Account reviews to find out what life as a Yorkshire Bank customer is really like. And remember, if you are a Yorkshire Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Yorkshire Bank Current Account reviews. Together, we can make financial services work better for everyone.

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Your Current Account Reviews (59)

20th June 2019

Dreadful bank now

I’ve been a Yorkshire Bank customer for 40+ years but the last couple of years have been bad , mainly the online banking or Mobile app . The IT dept change passwords or platforms without informing anyone defeating the object of being able to easily p...

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I’ve been a Yorkshire Bank customer for 40+ years but the last couple of years have been bad , mainly the online banking or Mobile app . The IT dept change passwords or platforms without informing anyone defeating the object of being able to easily pay bills or transfer funds . The complaints dept basically lie .

4th February 2019

Useless

YB should rebrand themselves as the NIghtmare...

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YB should rebrand themselves as the NIghtmare Bank.

It is IMPOSSIBLE to create a business account with them.

God only know how bad their services are if anyone ever manages to solve the Crypton Factor style application and get through to actually opening an account.

Suggest : STAY AWAY.

13th December 2018

Online banking

Online banking useless , unable to log in and many transactions stopped due to fraud software being flawed . What is unusual activity for one account won’t be for another . I have told them umpteen times I need to transfer funds between accounts .

13th December 2018

Don't get a YB account!

After never having a transaction declined on the basis of 'fraud' - today I found myself in a terribly stressful and upsetting situation. My wife has chronic epilepsy, we married very young (this year) - she always says she's scared of SUDEP. We have...

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After never having a transaction declined on the basis of 'fraud' - today I found myself in a terribly stressful and upsetting situation. My wife has chronic epilepsy, we married very young (this year) - she always says she's scared of SUDEP. We have both been life-long fans of Cher and for the 1st time in 14 years (also the last) Cher is performing in the UK. We planned the purchase of the tickets months in advance and today, for absolutely no reason other than some strange algorithm/policy my card was declined by Yorkshire Bank directly. This meant the amount we were gifted by a family member for the tickets (£150) was not enough as on my next try, the tickets came to £208. I was crying & on the phone to YB, explaining how important this is to my wife & myself - It is a once in a lifetime opportunity, especially for someone so heavily disabled. We did not get the tickets due to Yorkshire Bank's idiocy of flagging a fraudulent transaction

I would advise every consumer & business to leave Yorkshire Bank if they hold and account and to never open one with them - This could be you one day.

My boss, the owner of a micro Ltd company, could hear me crying on the phone and knew what this would mean to my Wife Sophie, so he went behind my back and purchased them while I was on the phone with YB. Now, I am in debt to him of more than we were gifted for the tickets purely down to YB - but I am grateful nonetheless.

This is the second terrible issue I have had with YB. When me and my wife first opened an account, we were treated very unfavourably by the clerks at White Rose Y/B. They at first did not want to scan our proof of identification and said it wasn't their job - whilst looking down at my wife who was in a wheel-chair due to suffering bad seizures and talking to each other about us - It took Yorkshire Bank over 1 month to open our account so that we could deposit our wedding cheques (we put the majority in a different account due to this issue) When I called for an update almost 3 weeks later I was told our documents, dated around 30 days prior were marked as 'OUT OF DATE'! but they admitted nobody had bothered to call us to inform us. We absolutely believe this was down to us being in a same sex relationship, as there is no other possible explanation

We are bringing this to the attention of the press with the help of a journalist acquaintance - I hope we can get it out so far that Cher herself reads the article

13th November 2018

Best bank I've used.

I've had problems with several banks, just everyday stuff seems to be hard with them. No such problems with Yorkshire Bank, everyday stuff isn't even noticeable it's so smooth, and the few times I have had problems they have been superb, gone out of...

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I've had problems with several banks, just everyday stuff seems to be hard with them. No such problems with Yorkshire Bank, everyday stuff isn't even noticeable it's so smooth, and the few times I have had problems they have been superb, gone out of their way to help me resolve my issues and offered good advice to avoid them in the future. Staff are excellent. Very happy with my bank. I'm 60 and that is the first time I've ever said that.

8th May 2018

No ZERO rating option.

STAFF lovely, online app rubbish as I was shown by a staff member how to scan my pay cheque in. The staff member done it but was sent a message 6 hours later it hadnt worked. NO NO NO good to me when i need my cheque cashing. I tried again and got...

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STAFF lovely, online app rubbish as I was shown by a staff member how to scan my pay cheque in. The staff member done it but was sent a message 6 hours later it hadnt worked. NO NO NO good to me when i need my cheque cashing. I tried again and got Error messages. I WAS going to sing from the roof tops on this great technology, however writing the disappointing review says different. I will no doubt incur late payment costs for a app not working right. I NEED TO MOVE BANKS QUICK.

11th February 2018

real people

this bank has a few good points - I love the fact they still have people behind the desks so you can get things sorted and have human interaction thats my favourite thing about this bank, I also really like the banking app since the update I can do...

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this bank has a few good points - I love the fact they still have people behind the desks so you can get things sorted and have human interaction thats my favourite thing about this bank, I also really like the banking app since the update I can do alot more with it, and it stops me from ringing up (usually) with quries as the app covers more, The down side is I dont feel as valued as far as I know they dont do rewards or pay you for been a customer like some of the other banks do.

11th January 2018

Great service

Yorkshire bank puts customers first. I have never had bank charges on this account for late payments etc whereas I have with others in the past. I have complete peace of mind with this current account. Thank you

31st December 2017

The B Current Account

This Account has an excellent App. Just the thing when there are so many branch closures. You can easily deposit cheques without having to visit the bank. I have also found that the Customer Service that I received whilst setting up this account was...

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This Account has an excellent App. Just the thing when there are so many branch closures. You can easily deposit cheques without having to visit the bank. I have also found that the Customer Service that I received whilst setting up this account was excellent.

11th November 2017

Best bank I've been with

I have very little personal contact with Yorkshire bank, I've never had any problems to resolve apart from once when my debit card was destroyed and I needed a new one, I went and talked to a lovely lady who went out of her way to get me my new card...

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I have very little personal contact with Yorkshire bank, I've never had any problems to resolve apart from once when my debit card was destroyed and I needed a new one, I went and talked to a lovely lady who went out of her way to get me my new card faster than they usually promise. On the phone when asked for help with their app they were just as helpful. Overall a pleasant experience dealing with their people every time.

8th November 2017

Current Account heaven: never a mistake.

Have had a Yorkshire Bank current account for almost thirty years and they have never made an error with any transaction. The only time anything went wrong was when a cash machine crashed as it was paying out my money, but the bank let me have it...

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Have had a Yorkshire Bank current account for almost thirty years and they have never made an error with any transaction. The only time anything went wrong was when a cash machine crashed as it was paying out my money, but the bank let me have it over the counter straight away.

8th November 2017

Great account switching service

I've recently moved to Yorkshire bank as I realised I wasn't really getting any benefits with my previous bank of many years. The set up and switching was so painless. They are very informative, and so quick with sending me all the information. And...

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I've recently moved to Yorkshire bank as I realised I wasn't really getting any benefits with my previous bank of many years. The set up and switching was so painless. They are very informative, and so quick with sending me all the information. And the online banking is just great to use.

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