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Yorkshire Bank: Current Account reviews

3.77
Based on 76 reviews, last reviewed 19th May 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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16%
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5%
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7%
See only 1 star reviews
18%

Latest highest rating:

5

Great customer service All round good bank - great app for current account which is so easy to use. Friendly staff there if you need them Reviewed on: 15th June 2021
dhew57's avatar
dhew57

Latest lowest rating:

1

Clueless - Zero Customer Focus As a customer of over 65 years, firstly with the Yorkshire Penny Bank, yesterday I went into the Halifax branch (Virgin Money) for the first time as I... Read more Reviewed on: 19th May 2022
Paul H's avatar
Paul H

About this product

Yorkshire Bank offers current accounts under the Virgin Money brand. Find reviews for Virgin Money current accounts on Smart Money People.

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Yorkshire Bank Current Account reviews (76)

Works fine for my needs

5
This a current account which operates just as it should Reviewed on: 12th February 2017

Nice Staff

4
Good bank , typically always helpful and friendly Reviewed on: 11th February 2017

Not great internet banking

2
I've had ongoing problems with Yorkshire Bank and would gladly leave. Reviewed on: 27th December 2016

Very poor customer service

1
I left Yorkshire after switching to them because they made every single thing a thousand times more difficult than it had to be. The 'help' lines wre as much use as a chocolate fireguard. Don't use them. Go with Halifax or nationwide Reviewed on: 18th December 2016

Simple to use

4
I've never had any problems with them. Reviewed on: 18th December 2016

very helpfull bank

5
always coming up with new inspiring products Reviewed on: 29th November 2016

Easy to operate and helpful staff

5
On-line banking is easy at Yorkshire Bank and speaking to staff on the phone, they are so helpful. Would definitely recommend. Reviewed on: 22nd November 2016

Nice friendly staff and interest in current account

4
I switched from Coop bank and got £150 t do so. The switch was very easy and smooth. The staff are always friendly when I call but often the line is crackly. Reviewed on: 18th February 2016

Stop closing branches!

2
Yorkshire bank is a pain as they keep closing branches. Why don't they try opening some instead so people could deposit their money or is that to unusual!! Reviewed on: 15th February 2016

Nice people and good interest

4
I changed to the current account and it was very easy to switch- no mistakes were made. I always find them friendly on the phone but there is often a crackly line. I have my mortgage with them and they went all out to get the money to us on time. Reviewed on: 12th February 2016

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