Smile Bank Current Account Reviews

Ratings based on 59 reviews Last review 2 months ago

Our Smile Bank Current Account reviews can help you to find out what life as a Smile Bank customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

5 41
4 9
3 3
2 1
1 5

Your Current Account Reviews (59)

11th September 2020

Their latest website needs improving

Been with them for many years and been very happy until their lates software...

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Been with them for many years and been very happy until their lates software upgrades.
I understand getting software that works well with every device and every version of operating system must be a nightmare but if you wish to be internet competitive this is where you need to invest.

5th July 2020

still good after many years

Still good. Not 100% - but better than the competition. Helpful staff, good products, I appreciate the ethics very much. Been with them since 1991 - longest I have been with any bank.

2nd July 2020

simple to use - highly recommend

I have held a smile bank account for almost 20 years now and I highly recommend it. The App is easy to use, always up to date and you can access your savings account and credit card from the same log in. Hassle free way of using your money

9th February 2020

Brings out the, well, smiles...

I've been a customer of Smile for some time, and joined due to the ethical nature of the bank. Online banking has been essentially faultless, but when issues have arisen they have been sortedquickky.

12th January 2020

Good

The Cooperive Bank has always been a nice bank to deal with. The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. The web site is very easy to get to grips with an ...

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The Cooperive Bank has always been a nice bank to deal with. The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. The web site is very easy to get to grips with an dI love the card design.

3rd January 2020

Good bank with one or two quirks

For my personal account, ethical was of the highest importance. The only real choice I had was to use Co-Operative. I chose the Smile deivision as it was the digital bank, which suits...

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For my personal account, ethical was of the highest importance. The only real choice I had was to use Co-Operative. I chose the Smile deivision as it was the digital bank, which suits me.

There are one or two quirks with the bank however. Transfers in do not appear instanty - they do with my other accounts - and can take the full 2 hours.

They are not well integrated with third party services either, and have yet to sign up to the Open Bank protocol - where pretty much every other major bank has done this.

Wihle I am happy with the service, I do feel they could be doing more to catch up with the other banks. Particulatly as they are supposed to be a digital / internet bank.

10th June 2019

New app.

I live abroad now and had much difficulty with the card reader. We're excited to hear about the new app. But now it is not available in my country. What happened to international banking??

9th February 2019

Left behind

I opened a smile account a long time ago when it was one of two internet only banks. Shane it didn't change for years and then when it did try to improve its app it made a mess of it. I looked around and found a new bank that made banking really easy...

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I opened a smile account a long time ago when it was one of two internet only banks. Shane it didn't change for years and then when it did try to improve its app it made a mess of it. I looked around and found a new bank that made banking really easy so I closed my smile account.

8th December 2018

Good in theory

I liked the fairtrade element of this and that you could use the over the counter services at the Co-operative and Post Office but they keep closing the branches of the Co-operative near me and I hate the new website design

9th November 2018

Have never had a reason to complain

have had a Smile bank account for over 10 years now and haven't ever had a reason to complain. I can use a Co-op bank to deposit cheques or cash and my banking is available 24/7 with the Smile App. Free £500 overdraft if I need it and Visa debit card ...

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have had a Smile bank account for over 10 years now and haven't ever had a reason to complain. I can use a Co-op bank to deposit cheques or cash and my banking is available 24/7 with the Smile App. Free £500 overdraft if I need it and Visa debit card that can be used anywhere. go on, give Smile a go!!

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