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RBS: Black Current Account reviews

3.94
Based on 16 reviews, last reviewed 14th Nov 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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49%
See only 4 star reviews
13%
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19%
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19%
1 star
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0%

Latest highest rating:

5

Great Account/Benefits and Service RBS App is excellent, Black Account benefits in particular the travel insurance and airport lounge access are superb. Banked with them for years and ... Read more Reviewed on: 24th March 2023
Ian 's avatar
Ian

Latest lowest rating:

2

Worst service Been with this bank 41 years and about to shut all all my accounts never have I had such a bad experience Reviewed on: 14th November 2023

About the Black Current Account

The RBS Reward Black Current Account charges a monthly fee and provides account holders access to a range of benefits. These include a 24/7 Concierge Service, family travel insurance, breakdown cover and other redeemable rewards. Only existing RBS current account holders can switch to the Reward Black Account.

Before opening a new bank account, it’s important to do your research and be confident that it’s right for you. We collect RBS Reward Black Current Account reviews from genuine account holders. Make an informed decision about your new current account by reading the reviews on Smart Money People.

Find out how long account holders have had their Reward Black Account. Learn more about the perks and benefits to decide if they’re right for you. Read about genuine experiences with the customer service team to find out how swiftly customer concerns get resolved. Find out what existing customers say the best part of the account is, and which aspects they feel could be improved. All of this and more can be found in our RBS Reward Black Current Account reviews.

If you have an RBS Reward Black Account, share your experience with our Smart Money People community. What drew you to this current account, and have you been satisfied so far? Which of the benefits do you use the most? Would you say that the perks and benefits of the account are worth the monthly fee? If you use the RBS mobile banking app, which features are the most useful? Would you recommend this account to your family and friends? Whether good or bad, write an honest RBS Reward Black Current Account review today. Together, we can help people like you make better financial decisions.

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RBS Black Current Account reviews (16)

Worst service

2
Been with this bank 41 years and about to shut all all my accounts never have I had such a bad experience Reviewed on: 14th November 2023

Travel insurance service is appalling

2
2 years after Covid lockdown in France caused the cancellation of my trip on day 1 on the piste I am still struggling to get my claim paid, any part of it... The online claim process is overly complex, the communication (by automated email) is unclear, and now 2 years later I have been asked to provide proof the slopes closed!! 30,000 Brits had to fly home from France, it was all over the papers, what more proof do they need? Ive been a client of RBS for 35 years, a Black card holder, their travel insurance benefit claim process is awful. Reviewed on: 19th May 2023

Great Account/Benefits and Service

5
RBS App is excellent, Black Account benefits in particular the travel insurance and airport lounge access are superb. Banked with them for years and highly rate them Reviewed on: 24th March 2023
Ian 's avatar
Ian

great mobile app

5
great mobile app, easy to use and always adding new useful features and guidance Reviewed on: 18th January 2023
V's avatar
V

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