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Review of the RBS, Black Current Account:

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They are going backwards

Been with them for over 36 years but they are going backwards and not keeping up with competitors. For a fee paying a/c you expect good service……RBS don’t deliver. Home emergency cover - utterly appalling and shambolic. Online interaction - poor. Digital assistance - poor. Value for money - poor. Customer service - poor. Reviewed on: 9th November 2024

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