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The Cumberland: Day2Day Current Account reviews

Name: Day2Day Current Account
Rating: 4.53 (19 reviews)

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4.43

Based on 19 reviews, last reviewed 26th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

3 star

2 star

11%

Latest highest rating:

5

Very helpful and friendly Local very helpful and friendly building society Reviewed on: 26th February 2024

Latest lowest rating:

1

Awful with hidden charges Avoid like the plaque. Lots of hidden charges and terrible customer service due to their bullying nature towards their staff. They also sent me someo... Read more Reviewed on: 11th November 2017

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The Cumberland Day2Day Current Account reviews (19)

Very helpful and friendly

Local very helpful and friendly building society Reviewed on: 26th February 2024

Account

Great day to day account runs smoothly any problems there soon rectified by lovely friendly staff. Reviewed on: 23rd March 2022

Very helpful very friendly very professional

I recently had my bank account hacked & the team at CBS responded immediately, replaced my funds & were very reassuring Reviewed on: 28th February 2022

Amazing Customer Service

Everytime I have a query or issue I just give customer service a quick ring, never on hold for more than 5 mins. And they always resolve my issue instantly. Reviewed on: 28th February 2022

Excellent customer service

I’ve always received excellent support from the Cumberland when I’ve needed it. Reviewed on: 28th February 2022

Reputation

The Cumberland has an extremely good reputation and it is 100% deserved :-) Reviewed on: 25th February 2022

Great, personal service

Really friendly local staff both in branches and in the call centre. Reviewed on: 25th February 2022

Always used Cumberland I wouldn't go anywhere else for banking and mortgage.

Staff are always knowledgeable and friendly. Get things done quickly. Mobile banking app is great and easy to use. Reviewed on: 25th February 2022

Brilliant building society

Very friendly customer service both in person and on the phone, always reassuring when dealing with problems. I have both a current account and savings and find them easy to access and use. Reviewed on: 25th February 2022

Always polite and helpful unlike a lot of banks.

Been with them 22yrs and wouldn't go anywhere else. Reviewed on: 10th November 2021

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