The Cumberland Building Society punches way WAY above its weight by simply having it's own range of current accounts,given that it's a regional building society... The Cumberland Building Society punches way WAY above its weight by simply having it's own range of current accounts,given that it's a regional building society this is quite astonishing.I have held many different current accounts over the years and the Cumberland Plus account is brilliant,I have a 14.9% overdraft facility (no other current account provider in the UK offers such a low rate!),I have zero fees for using my debit card abroad,a solid app that does everything I need and brilliant customer service & branches to boot!! While the Cumberland current accounts don't presently have instant transaction notifications like a lot of the app based and National providers,this is a minor detail and the benefits of the Cumberland Plus current account FAR outweigh this,if you live within the Cumberland Building Societies operating area I can thoughroughly recommend this simple but effective current account as it provides all that you need to operate your day to day finances at home & abroad. Read more Read less

A friendly, helpful, honest and local bank that is open and available 6 days a week as well as online. Easily accesible by telephone without... A friendly, helpful, honest and local bank that is open and available 6 days a week as well as online. Easily accesible by telephone without being held waiting. Good range of Savings options at a fair and competative rate of interest. Ethical and recently awarded B-corp status. Better than any of the so called High Street banks that have abandoned our town.. Read more Read less

Wonderful to have a friendly local bank that is still on the high street where I can pop in a get things done quickly. Good... Wonderful to have a friendly local bank that is still on the high street where I can pop in a get things done quickly. Good range of savings products at a fair interest rate. Read more Read less

Local very helpful and friendly building society

Friendly local service and good online banking. Thankfully The Cumberland Building Society is one of the very few banks left in town and soon will... Friendly local service and good online banking. Thankfully The Cumberland Building Society is one of the very few banks left in town and soon will be the last. It is appreciated for its branch availability, friendly staff, good range of savng products and great customer service. It is the best bank I have ever dealt with. Read more Read less

I very much regret taking a mortgage out with this building society. Worst lender I’ve encountered in over 30 years. Customer service is non existant.... I very much regret taking a mortgage out with this building society. Worst lender I’ve encountered in over 30 years. Customer service is non existant. They want an insane amount of information when it comes to borrowing anything and then tell me that I can’t afford £5k extra on my mortgage even though my salary just increased by £14k. Won’t use the again. Read more Read less

Awful application process. Staff were like robots. Very, very disappointed and won’t use again

Great experience. Know what they're talking about and very helpful.

Unlike the big banks that have largely abandoned customers, we are delighted to have a local bank that is open 6 days a week and... Unlike the big banks that have largely abandoned customers, we are delighted to have a local bank that is open 6 days a week and where the staff seem happy to see you. Convenient current account and top ISA rate. Read more Read less