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Ecology Building Society reviews

Ecology Building Society Logo
Rated Excellent 4.90/5

Ecology Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 667 product reviews

Average score of 4.90/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%

Latest positive rating

5/5

ethical, and excellent customer service

I have always had helpful and friendly interactions when i have contacted customer services. It is reassuring o know that my savings are being used ethically.

{"display":"patwalmsley","full_name":"patwalmsley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
patwalmsley 1st April 2025

Latest negative rating

1/5

Time wasters

Misleading application process, lack of updates, unprofessional customer service. Waste of time.

{"display":"Robert Brudnowski","full_name":"Robert Brudnowski","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Robert Brudnowski 6th December 2023

About Ecology Building Society

Ecology Building Society is dedicated to improving the environment by supporting and promoting ecological building practices and sustainable communities. Smart Money People is the place for Ecology Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Ecology Building Society at a glance

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Reviews for Ecology Building Society

Showing 11 of 667 company reviews Last reviewed within 14 days

ethical, and excellent customer service

Savings 1st April 2025

I have always had helpful and friendly interactions when i have contacted customer services. It is reassuring o know that my savings are being used ethically.

Rated Excellent 5/5
Read more product reviews

My experience

Savings 31st March 2025

Staff answer calls promptly, are helpful and friendly - real people! The Society has a policy to ensure the ratio of salaries between staff and... Staff answer calls promptly, are helpful and friendly - real people! The Society has a policy to ensure the ratio of salaries between staff and CEO/management are fairer than most societies although the ratios are not as good as they were, which is a shame. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Ethical Consumer gives the EBS an ethiscore of 100%.

    Ethical Consumer gives the EBS an ethiscore of 100%. Where we put our money is one of the most powerful ways we have of changing the world, so that's really important.

    {"display":"Ajay","full_name":"Ajay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ajay 31st March 2025
  • 5/5

    A small building society with big ambitions

    I joined in 2022 and have been impressed with both their value for money and their approach to making the world a better place ever since. Even the AGM was fun!

    {"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ed 4th March 2025
  • 5/5

    Easy to deal with and an ethical provider.

    Easy to deal with and an ethical provider. A happy customer.

    {"display":"TonyY","full_name":"TonyY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    TonyY 4th March 2025
  • 5/5

    Excellent Customer Service & Ethical Savings

    I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and... I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and friendly and it is ALWAYS possible to speak to a human - no horrible call queues or phone bots. Any time I have had a query it has been quickly resolved. I like the fact that my savings are being put to genuinely green uses by the Society and that any interest my savings may generate is ethical. I thoroughly recommend them without hesitation. Read more Read less

    {"display":"Jacob","full_name":"Jacob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jacob 10th February 2025
  • 5/5

    35 years of ethical saving.

    I've been saving with Ecology for 35 years and not only are the savings rates competitive, the AGMs and Member Meet-ups are very enjoyable. I... I've been saving with Ecology for 35 years and not only are the savings rates competitive, the AGMs and Member Meet-ups are very enjoyable. I particularly enjoy visiting the unusual venues and meeting like minded people who care about where their savings are invested. Read more Read less

    {"display":"Diggerdoo","full_name":"Diggerdoo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Diggerdoo 9th February 2025
  • 5/5

    British Company; British service!

    Great customer services; British company; British people on the phone that you can understand; great ethics

  • 5/5

    Helping to save the planet

    Decent saving rates but helping to save the planet and that’s worth more than anything

    {"display":"P K","full_name":"P K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P K 31st January 2025
  • 5/5

    Supporting individuals and cooperatives

    I am very happy to save with ecology. I have both personal savings and the housing cooperatives I am involved with have been understood and... I am very happy to save with ecology. I have both personal savings and the housing cooperatives I am involved with have been understood and supported with mortgages by ecology building society. We appreciate them taking the time to understand cooperative ownership as so many other large lenders do not understand cooperatives and ndo not provide suitable suitable options. The customer service is very good and they are a genuinely competitive option for saving, which is a joy of mutuals. Read more Read less

    {"display":"May A","full_name":"May A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    May A 26th December 2024
  • 5/5

    The best of both worlds

    It is a privilege to be able to save knowing that my money is being used to benefit others - and a happy bonus that... It is a privilege to be able to save knowing that my money is being used to benefit others - and a happy bonus that ecology customer service is always helpful and friendly. Read more Read less

    {"display":"patwalmsley","full_name":"patwalmsley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    patwalmsley 24th December 2024

    Products from Ecology Building Society

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