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Ecology Building Society reviews

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Rated Excellent • 4.90/5

Ecology Building Society reviews

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Review summary

People rate this company as Excellent based on 670 product reviews

Average score of 4.90/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Ecology Building Society have trended positively over the past 90 days

Latest positive rating

5/5

20 years a customer

I've been with the Ecology for over 20 years, and always glad to be a customer. One of the very few financial institutions that has... I've been with the Ecology for over 20 years, and always glad to be a customer. One of the very few financial institutions that has a genuinely ethical and responsible approach. No gimmicks or special offers, just simple savings products with decent interest rates. In the past, the online banking was cumbersome, but it's now fine. So good to know your money is supporting other people who need loans to buy, build and renovate properties, rather than going to pay banker bonuses. Also a small company based here in Yorkshire, so what is not to like. Read more Read less

{"display":"Nick ","full_name":"Nick ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nick 2nd June 2025

Latest negative rating

1/5

Time wasters

Misleading application process, lack of updates, unprofessional customer service. Waste of time.

{"display":"Robert Brudnowski","full_name":"Robert Brudnowski","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Robert Brudnowski 6th December 2023
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About Ecology Building Society

Ecology Building Society is dedicated to improving the environment by supporting and promoting ecological building practices and sustainable communities. Smart Money People is the place for Ecology Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Ecology Building Society at a glance

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Reviews for Ecology Building Society

Showing 11 of 670 company reviews

20 years a customer

Savings • 2nd June 2025

I've been with the Ecology for over 20 years, and always glad to be a customer. One of the very few financial institutions that has... I've been with the Ecology for over 20 years, and always glad to be a customer. One of the very few financial institutions that has a genuinely ethical and responsible approach. No gimmicks or special offers, just simple savings products with decent interest rates. In the past, the online banking was cumbersome, but it's now fine. So good to know your money is supporting other people who need loans to buy, build and renovate properties, rather than going to pay banker bonuses. Also a small company based here in Yorkshire, so what is not to like. Read more Read less

{"display":"Nick ","full_name":"Nick ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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I am very happy.

Mortgages • 16th April 2025

I am very happy. Good job and good luck

{"display":"Ali","full_name":"Ali","avatar":{"url":"\/assets\/uploads\/avatars\/users\/931693.png"}}'s avatar
Ali
Rated Excellent • 5/5
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  • 4/5

    Ecology Online Banking

    Only gave 4 stars because of the Online Banking, which is not the most up-to-date system. (There is not yet an app, but I believe... Only gave 4 stars because of the Online Banking, which is not the most up-to-date system. (There is not yet an app, but I believe this is in development). Savings: Good value for money, ISAs have good savings rate in line with other providers. Read more Read less

    {"display":"Stefan","full_name":"Stefan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stefan 11th April 2025
  • 5/5

    ethical, and excellent customer service

    I have always had helpful and friendly interactions when i have contacted customer services. It is reassuring o know that my savings are being used ethically.

    {"display":"patwalmsley","full_name":"patwalmsley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    patwalmsley 1st April 2025
  • 5/5

    My experience

    Staff answer calls promptly, are helpful and friendly - real people! The Society has a policy to ensure the ratio of salaries between staff and... Staff answer calls promptly, are helpful and friendly - real people! The Society has a policy to ensure the ratio of salaries between staff and CEO/management are fairer than most societies although the ratios are not as good as they were, which is a shame. Read more Read less

    {"display":"Sally","full_name":"Sally","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sally 31st March 2025
  • 5/5

    Ethical Consumer gives the EBS an ethiscore of 100%.

    Ethical Consumer gives the EBS an ethiscore of 100%. Where we put our money is one of the most powerful ways we have of changing the world, so that's really important.

    {"display":"Ajay","full_name":"Ajay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ajay 31st March 2025
  • 5/5

    A small building society with big ambitions

    I joined in 2022 and have been impressed with both their value for money and their approach to making the world a better place ever since. Even the AGM was fun!

    {"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ed 4th March 2025
  • 5/5

    Easy to deal with and an ethical provider.

    Easy to deal with and an ethical provider. A happy customer.

    {"display":"TonyY","full_name":"TonyY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    TonyY 4th March 2025
  • 5/5

    Excellent Customer Service & Ethical Savings

    I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and... I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and friendly and it is ALWAYS possible to speak to a human - no horrible call queues or phone bots. Any time I have had a query it has been quickly resolved. I like the fact that my savings are being put to genuinely green uses by the Society and that any interest my savings may generate is ethical. I thoroughly recommend them without hesitation. Read more Read less

    {"display":"Jacob","full_name":"Jacob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jacob 10th February 2025
  • 5/5

    35 years of ethical saving.

    I've been saving with Ecology for 35 years and not only are the savings rates competitive, the AGMs and Member Meet-ups are very enjoyable. I... I've been saving with Ecology for 35 years and not only are the savings rates competitive, the AGMs and Member Meet-ups are very enjoyable. I particularly enjoy visiting the unusual venues and meeting like minded people who care about where their savings are invested. Read more Read less

    {"display":"Diggerdoo","full_name":"Diggerdoo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Diggerdoo 9th February 2025
  • 5/5

    British Company; British service!

    Great customer services; British company; British people on the phone that you can understand; great ethics

    {"display":"Sarah from the Highlands","full_name":"Sarah from the Highlands","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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