Not the most competitive rates on the market - as they freely admit - but great customer service and explanation of their products - and... Not the most competitive rates on the market - as they freely admit - but great customer service and explanation of their products - and advice on which product is best suited to you - more than makes up for this. Read more Read less

Friendly and sensible mortgage advice given. Not the most competitive rates on the market - which they admit - but the overall customer experience makes... Friendly and sensible mortgage advice given. Not the most competitive rates on the market - which they admit - but the overall customer experience makes up for this in my opinion. Read more Read less

I was trying to get mortgage. first of all there SLA is always 5 working days. like if they ask for any information and you... I was trying to get mortgage. first of all there SLA is always 5 working days. like if they ask for any information and you provide it immediately you would get feedback after 1 week. The fail to understand the documents and asks sames explanation again and again wasting your time. I would not recommend it. They exaggerate such a way that they are the best and they only provide the best rates. But its completely false. please shop around. Use this company as Last option Read more Read less

7 months and still no decision. I believe Tipton lost original mortgage application. Broker has to deal with an agent who deals with underwriters so... 7 months and still no decision. I believe Tipton lost original mortgage application. Broker has to deal with an agent who deals with underwriters so communication takes an age to filter through. Keep asking for information one item at a time, now asking for information previously supplied. Chain is about to collapse as a result of their lack of action. House being purchased has been put back on market due to vendor fearing losing her purchase so about to lose purchase unless someone revives the dead snail powering Tipton mortgages. Read more Read less

Always good communication with friendly advice given.

You are now able to onboard as a new customer on the App and open new accounts, transfer funds etc. Major Achievement for such a small Building Society

My husband and I are looking to get a mortgage in the next few months so put the feelers out (as I had historic issues... My husband and I are looking to get a mortgage in the next few months so put the feelers out (as I had historic issues due to redundancy) and the advisor that emailed me back, Zoe was detailed in her reply and really put my mind at ease! When we come to get the mortgage The Tipton and Zoe will be my first port of call!! Just outstanding service especially in the midst of the pandemic too. Read more Read less

Welcoming, efficient and reassuring service, nothing else to say.

Tipton were so helpful when we were buying our home. I always spoke to the same member of the team and nothing was ever too... Tipton were so helpful when we were buying our home. I always spoke to the same member of the team and nothing was ever too much trouble. They have also been excellent in the two years that we have had out mortgage with them. I couldn’t recommend them enough. Read more Read less