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Name: Malcolm Chester

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Most Recent Reviews (4/7)

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Requested an isa transfer from a cash ISA into lloyd...

1
Requested an isa transfer from a cash ISA into lloyds stocks and shares ISA. After a while nothing had happened and no contact from Lloyds so rang. Told that the transfer request had been sent by Lloyds to sending bank bug they had no response so they had sent reminder. Rang the sending bank who said they hadn't received anything from Lloyds. Lo and behold 4 days later received letter from Lloyds saying they were still waiting for me to return the wet signature transfer form to them even though they had told me they had contacted the sending bank twice. Given up on the transfer Reviewed on: 29th March 2024
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Malcolm Chester

Good company

5
Excellent service All the time. Easy website Reviewed on: 15th February 2024
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Malcolm Chester

When is online not online?

1
Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Reviewed on: 18th December 2023
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Malcolm Chester

Antiquated Building Society not in this century (or the last)

1
When is online not online? When it's Chorley Building Society. Very user unfriendly, slow, unhelpful online platform. The online platform they use is one that is used by most Building Societies but is hopeless and Chorley's use of it is dreadful. Despite having an online account they sent me a passbook. Give them a wide berth. Reviewed on: 19th May 2023
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Malcolm Chester