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Clydesdale Bank Current Account Reviews

Ratings based on 33 reviews Last review 2 weeks ago

Clydesdale Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Clydesdale Bank Current Account reviews to find out what life as a Clydesdale Bank customer is really...

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Clydesdale Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Clydesdale Bank Current Account reviews to find out what life as a Clydesdale Bank customer is really like. And remember, if you are a Clydesdale Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Clydesdale Bank Current Account reviews. Together, we can make financial services work better for everyone.

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Our Smart Money People 360° Rating

NOT RATED
Combines our customer review data set with wider market analysis. Find out more here.

Your Current Account Reviews (33)

1st July 2018

24/7 on line banking is a LIE!

Clydesdale 24/7 online banking is a lie. All it does is to hold the transactions then the online banking will process the transaction when it suits the bank. I have transactions sit in the holding tank for 3 days and there is no processing. They...

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Clydesdale 24/7 online banking is a lie. All it does is to hold the transactions then the online banking will process the transaction when it suits the bank. I have transactions sit in the holding tank for 3 days and there is no processing. They have been advertising that the new online system is an improved and smart system, in Computing Software term it is a fancy looking front system without the real substance like a real time automatic banking processing. Come on Clydesdale Computing Dept, employ some able computing programmers and analysts to produce some real computing software which deliveries what you claim, you all a bunch of crooks!
Avoid banking with Clydesdale bank, they close branches without giving customers a real online banking system. I have been banking with Clydesdale for 35 years. Thinking that I could cope with all these branches closing as long as the online banking is efficient. But NO, the online banking is rubbish, useless and does not even look smart.
So, ADVOID Clydesdale bank.

4th February 2018

Proud and happy customer

I have been with this bank for almost 10 years now, they have great customer service in my local bank, always happy to help me out. When having difficulties with a payday loan company, they were more than willing to reduce my overdraft facilities,...

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I have been with this bank for almost 10 years now, they have great customer service in my local bank, always happy to help me out. When having difficulties with a payday loan company, they were more than willing to reduce my overdraft facilities, cutting a good deal of the money i was owed to them.

26th January 2018

Poor customer service/ ridiculous fraud dept

Recently changed jobs and after receiving first pay in bank they froze my account furnace to the payment from the new company being paid in euros. I have worked all over the world an been paid in multiple currencies and never had an issue. was told...

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Recently changed jobs and after receiving first pay in bank they froze my account furnace to the payment from the new company being paid in euros. I have worked all over the world an been paid in multiple currencies and never had an issue. was told that I need to tell the bank who I’m working for , where my pay is coming from and for how much each month. This is bull ! And not stated in the t&c’s I was left stranded in west Africa without access to my bank ! left for days without a penny. Service centre refused to let me talk with anyone in the relative department as the do not “discuss investigations” with the customer.
I am disgusted by the way Clydesdale have treated me and feel alienated.
in the process of finding a different bank due to the lack of professionalism and pure disregard for serious issues.
was not given a time frame on when it would be resolved , simply told that I have to wait until their investigation has been completed.
Stay away from Clydesdale bank at all costs ! horrible customer service and lack of knowledge.

8th November 2017

Customer service issues, but a brilliant complaints department

I had serious issues switching to the Clydesdale bank. A small problem with my current account switch became a major headache due to hour-long holds on the phone, calls being dropped and being given numbers with long wait-times to call the switching...

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I had serious issues switching to the Clydesdale bank. A small problem with my current account switch became a major headache due to hour-long holds on the phone, calls being dropped and being given numbers with long wait-times to call the switching team back on.

I made a formal complaint and was dealt with personally and professionally. My experience with the complaints department led me to choose to continue my switch to the Clydesdale Bank in spite of a poor experience earlier. If only all their departments could work this way!

4th October 2017

Feel committed, have rolling Car Loan of £21k @3.5%

Been with 53 years. Local Branch closed 10years ago.Now hole in wall.Use Telephone banking, Direct Debit & Standing Orders to control expenditure. Keep accounts in credit of 1p so no charges. Dont see any advantage in switching.

8th June 2017

Stay away, they are a joke!!!

Shocking service regarding mortgage application, clueless under informed staff, arrogant manager. Made a complain- they never replied. Complain about that (!) was told that Clydesdale doesn't have a timescale to reply for complaints. Read between...

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Shocking service regarding mortgage application, clueless under informed staff, arrogant manager. Made a complain- they never replied. Complain about that (!) was told that Clydesdale doesn't have a timescale to reply for complaints. Read between the lines: " We don't care about you or your complaints". That is a statement from their website: We won’t charge you for raising a complaint. That is a sick joke!!!

20th November 2016

Time for change

While down in England for the weekend I was short of cash and my wife contacted Clydesdale bank to transfer money from our savings account but they refused as we had only put the money in the savings account a few days earlier so left with very little...

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While down in England for the weekend I was short of cash and my wife contacted Clydesdale bank to transfer money from our savings account but they refused as we had only put the money in the savings account a few days earlier so left with very little money so my weekend has been ruined, thank you Clydesdale bank! Have been with this bank for many years but will now be looking for a new bank.

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