I went for the 5 year fixed rate mortgage. While others are suffering from high interest rates, I have not been affected. Clydesdale Bank offered... I went for the 5 year fixed rate mortgage. While others are suffering from high interest rates, I have not been affected. Clydesdale Bank offered me the best rate and I am very happy with the service I have received so far. It has brought me and my family peace of mind. Very grateful! Read more Read less

Easy to do and understand what your doing

Had my account for years with no issues. The updated app is great and helps me keep track of my current account and savings.

I've been banking with the Clydesdale Bank for at least 30 years now, and have found the tellers and managers in Branch and on their... I've been banking with the Clydesdale Bank for at least 30 years now, and have found the tellers and managers in Branch and on their telephone service, to be very helpful, knowledgeable and friendly. Their online banking system is very easy to use, and basically, in all the time I've held an account with the Clydesdale I've been very satisfied - until, of course, they shut down so many branches, leaving me with an accessible but very inconvenient local one. But then, all banks seem - regrettably - to be doing the same. Read more Read less

Trustworthy and easy to use. Was very simple to set up and easy to maintain. No complaints.

On-line banking since it switched to virgin has been dire, using either the virgin, or the old clydesdale on-line. Been waiting for 10 minutes now,... On-line banking since it switched to virgin has been dire, using either the virgin, or the old clydesdale on-line. Been waiting for 10 minutes now, trying to move money, while it's saying 'Loading', it's not the first time. It's been happening more and more since Virgin came into the act. I've been with Clydesdale 30+ years, now I'm going to change. Read more Read less

Laughable really. I am supposedly a "private account customer" and I pay for that (not for much longer). I wrote the following to Clydesdale bank,... Laughable really. I am supposedly a "private account customer" and I pay for that (not for much longer). I wrote the following to Clydesdale bank, and have been contacted today by some clown from "Virgin Money" who says that my complaint will be responded to in the next 4 to 8 weeks. Just read what I wrote, and reflect on their response! Says it all, doesn't it? I am a private account customer acting as executor to my late father and I will need an account for September / October onwards for this purpose. I am happy to pay a reasonable fee for this safety and security. Your "bereavement line" first of all tells me that you can't be bothered to answer because of Coronavirus, and then tries to throw me back to your website. (Which contains nothing to help me). This is exactly the sort of clueless and infuriating lack of customer service that I have expected since you tied yourself up with the truly dreadful "Virgin" brand, and I can only say how thoroughly depressing it is to see it all starting to happen, exactly as feared. I suggest the following course of action: 1) Get rid of the Coronavirus message on your bereavement line - everyone is maddened by these excuses now and they have become the hallmark of abysmal service and a profound lack of care for customers everywhere. 2) Get that line answered promptly by a human being who sounds as though they care, not a machine - it is a bereavement line, remember? 3) Stop showing so obviously, that you are trying, with every fibre of your being, to try to prevent your customers from actually talking to anyone. 4) Show this all to someone who can make it all happen now, or these comments are going to appear all on feedback pages all over the internet. 5). Kindly have someone email me or call me to deal with my requirement. 6) Dump the Virgin brand, cut your losses, learn from the experience. It is not a good look, and pretty unpopular, having utterly wrecked our gyms, trains, flights, and now, it seems, our banks! Yours most sincerely. Read more Read less

Clydesdale Bank Reward Account is an easy to use account with a decent app which includes allowing you to pay in cheques via the app... Clydesdale Bank Reward Account is an easy to use account with a decent app which includes allowing you to pay in cheques via the app without having to visit a branch. Read more Read less

Fantastic packaged account for great value of £13.50. Offers Travel Insurance, Breakdown Cover, Mobile Insurance and Gadget Cover.