FOR YOUR SANITY - AVOID!

After 2 years of banking with them for my LTD company I gave up. The log in and platforms are overly fussy and confusing, so many steps, so many passwords and so MUCH FAFF! You can't export your statements into excel, they don't integrate with any... Read more

After 2 years of banking with them for my LTD company I gave up. The log in and platforms are overly fussy and confusing, so many steps, so many passwords and so MUCH FAFF! You can't export your statements into excel, they don't integrate with any accountancy software. ITS DIFFICULT. I've just opened a new account with Starling bank as I was so lightheaded with rage having to deal with clydesdale recently. Just don't do it.

Reviewed on 6th March 2020

Laura

Telephoning customer services utter waste of time

After 14 minutes and three attempts to seek advice over the phone I was promised a return call if I got cut off yet again. I’m till awaiting a c... Read more

After 14 minutes and three attempts to seek advice over the phone I was promised a return call if I got cut off yet again. I’m till awaiting a call.
I now have to wake up a 3 yr old and travel with him to my local branch to ask a simple but very important question and may lose a potential purchase in the meantime . This happens too regular and is not good enough.

Reviewed on 30th May 2019

Tony Washington

No problrms

My business bank account is with Clydesdale bank. I have had no issues with them in the 2years I have been using them for my business banking. Overall good service, no complaints.

Reviewed on 13th January 2019

Fiona Gillis

Very helpful

We use them for banking for our local charity. They are always helpful over the phone and even have a branch we can visit.

Reviewed on 6th November 2018

Phil Slade

First Class Service

Wanted to set up a business account and transfer my current account for my existing provider. They had appointments on a Saturday where other banks didn’t, and the appointment was friend and efficient. Business Account set up immediately, personal a... Read more

Wanted to set up a business account and transfer my current account for my existing provider. They had appointments on a Saturday where other banks didn’t, and the appointment was friend and efficient. Business Account set up immediately, personal account transfer went without a hitch and the after-care service ever since has been excellent. Wish I had switched to them years ago.

Reviewed on 2nd June 2018

Avril McPherson

Excellent Customer Service from friendly staff

Just opened a business account today at the George Street branch in Edinburgh. The only bank so far that could offer me a face to face meeting for opening a business account on a Saturday. They were fiiendly, welcoming and efficient. Also... Read more

Just opened a business account today at the George Street branch in Edinburgh. The only bank so far that could offer me a face to face meeting for opening a business account on a Saturday. They were fiiendly, welcoming and efficient. Also transfered my current account to them. I am optimistic I will get a great service and am looking forward to banking with them.

Reviewed on 14th April 2018

Avril