Clydesdale Bank Business Banking Reviews

Telephoning customer services utter waste of time

After 14 minutes and three attempts to seek advice over the phone I was promised a return call if I got cut off yet again. I’m till awaiting a c...

After 14 minutes and three attempts to seek advice over the phone I was promised a return call if I got cut off yet again. I’m till awaiting a call.
I now have to wake up a 3 yr old and travel with him to my local branch to ask a simple but very important question and may lose a potential purchase in the meantime . This happens too regular and is not good enough.

Tony WashingtonLevel 1

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No problrms

My business bank account is with Clydesdale bank. I have had no issues with them in the 2years I have been using them for my business banking. Overall good service, no complaints.

Fiona GillisLevel 1

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Very helpful

We use them for banking for our local charity. They are always helpful over the phone and even have a branch we can visit.

Phil SladeLevel 1

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First Class Service

Wanted to set up a business account and transfer my current account for my existing provider. They had appointments on a Saturday where other banks didn’t, and the appointment was friend and efficient. Business Account set up immediately, personal a...

Wanted to set up a business account and transfer my current account for my existing provider. They had appointments on a Saturday where other banks didn’t, and the appointment was friend and efficient. Business Account set up immediately, personal account transfer went without a hitch and the after-care service ever since has been excellent. Wish I had switched to them years ago.

Avril McPhersonLevel 1

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Excellent Customer Service from friendly staff

Just opened a business account today at the George Street branch in Edinburgh. The only bank so far that could offer me a face to face meeting for opening a business account on a Saturday. They were fiiendly, welcoming and efficient. Also...

Just opened a business account today at the George Street branch in Edinburgh. The only bank so far that could offer me a face to face meeting for opening a business account on a Saturday. They were fiiendly, welcoming and efficient. Also transfered my current account to them. I am optimistic I will get a great service and am looking forward to banking with them.

AvrilLevel 1

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