RBS review
I have banked with RBS for over 20 years. Despite all the bad press I have always had great service
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RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if...
Read Full DescriptionRBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.
I have banked with RBS for over 20 years. Despite all the bad press I have always had great service
This has been my trusty first ever bank account, always have outstanding customer service and help and advice always freely available.
Never had a problem lovely people
RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is...
Read moreRBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account.
Great app, love the Get Cash feature as you can withdraw money without your debit card, useful in many ways.
The RBS mobile app is easy to use and has everything you need on it, easy to gain access too when needed.
Our app is at the forefront against our competitors. Easy navigation for our customers busy lifestyles and their banking needs are at their fingertips when they need it.
Recommend Royal Bank of Scotland.
The staff at RBS are always excellent but other banks offer more perks with their accounts particularly for students. I would like to see RBS doing more of this.
Banked with for 15 years and never had a problem
Been with rbs for years. Can't fault them
I can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's...
Read moreI can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's not racist, its just good service).
The local Forres Branch of RBS are my only contact with the bank. If the rest of RBS treat their customers as well as the Forres branch do, then this is without doubt the best bank I have every used.
I rave about the app each day to them - easy and quick to use
Staff very efficient and friendly at my local branch. Disgraceful that their head office has closed this very well used branch and now our village in Poynton has no banks at all.
RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :(
Good customer service and I like the mobile app
I love how I can do so many things on the mobile app, I can make payments, apply for new products, know my pending transactions. I can also see all my accounts in one place, so I can see clearly everything that's going on with my banking.
Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response.
RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions...
Read moreRBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends.