15th December 2018
Amazing for saving and having money paid in
Never ignore your calls always a helpful good bank
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Your Basic Current Account Reviews (81)
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7th December 2018
Nice staff !
Nice people over the phone and nice people in the bank aswell !
7th December 2018
The bank app is really good !
Nice people over the phone...nice people in the bank aswell !
3rd December 2018
Good customer service
Friendly customer service with minimal waiting time. Updates of accounts are overdrawn
23rd November 2018
Adequate
I've had it since I was 16 and haven't changed account due to outright apathy
15th November 2018
I love the app!
The RBS mobile app is just brilliant. I literally don’t banking whilst walking along the street - gone are the days of long phone calls to faceless call centres or having to log into a PC to do anything. Well done RBS! High Five!
10th November 2018
Poor service
Don't look after customers and only care about getting money in.
10th November 2018
Hurry up
RBS isn't a bad bank, just wish they would hurry up with the change over in England.
9th November 2018
NO PROBLEEMS
STAFF ARE HELPFUL AND LUCKILY I HAVE A BRANCH NEARBY
8th November 2018
Great staff, great location, great branch
The staff at the STornoway branch couldn’t be more helpful. I’ve gotten so much assistance from them over the years. I’m so glad that we still have a local branch. Internet banking can be great for some, but most elderly people struggle with this techn...
Read moreThe staff at the STornoway branch couldn’t be more helpful. I’ve gotten so much assistance from them over the years. I’m so glad that we still have a local branch. Internet banking can be great for some, but most elderly people struggle with this technology. This branch welcomes all their customers, no matter what the issues could be.
8th November 2018
No problems with them
I've been with RBS for 11 years and I'm very happy with them
8th November 2018
Fab Service
Love that I can use the Post Office to pay in cheques when I can't get to a branch.
8th November 2018
Extemely poor customer service and accounts
RBS have done nothing to improve how they represent themselves to their customers. The accounts which they offer are pathetic in comparison to other banks. I have now left the bank due to their poor customer service and the closure of my local branch.
Read moreRBS have done nothing to improve how they represent themselves to their customers. The accounts which they offer are pathetic in comparison to other banks. I have now left the bank due to their poor customer service and the closure of my local branch.
8th November 2018
Great Customer service and easy to use online banking
Being a bit of a technophobe banking online using my current account was always a bit daunting. Thanks to the awesome and easy to use app I found it a great way to bank on the go and always be in control of my money and account.
8th November 2018
Most banks do not provide a great service so ther isnt much choice
Banks are closing premises all over the country so i bank online. Service does not really come into it
7th November 2018
Love my local branch
I like a personal banking service and my local RBS branch, Holt's Farnborough gives me that, they are alwaysfriendly and helpful.
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