RBS Basic Current Account Reviews

RBS review

I have banked with RBS for over 20 years. Despite all the bad press I have always had great service

Gordon WhartonLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

First account

This has been my trusty first ever bank account, always have outstanding customer service and help and advice always freely available.

lisLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Great

Never had a problem lovely people

Ellie FairmanLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is...

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account.

AdamLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Brilliant app

Great app, love the Get Cash feature as you can withdraw money without your debit card, useful in many ways.

lauren dochertyLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Excellent App

The RBS mobile app is easy to use and has everything you need on it, easy to gain access too when needed.

ellis hastingsLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Outstanding

Our app is at the forefront against our competitors. Easy navigation for our customers busy lifestyles and their banking needs are at their fingertips when they need it.

Jim LeithLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

RBS

Recommend Royal Bank of Scotland.

Catalin FodoroiuLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Good Service very few perks

The staff at RBS are always excellent but other banks offer more perks with their accounts particularly for students. I would like to see RBS doing more of this.

Emily RossLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Never q problem

Banked with for 15 years and never had a problem

EliCLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Brilliant

Been with rbs for years. Can't fault them

SammLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Easy to use online banking

I can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's...

I can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's not racist, its just good service).

Steve Peapell Level 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Can't do enough to help

The local Forres Branch of RBS are my only contact with the bank. If the rest of RBS treat their customers as well as the Forres branch do, then this is without doubt the best bank I have every used.

sonseyfaceLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Amazing Mobile App

I rave about the app each day to them - easy and quick to use

LenLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Excellent Local Bank - Now Closed :(

Staff very efficient and friendly at my local branch. Disgraceful that their head office has closed this very well used branch and now our village in Poynton has no banks at all.

Sarah WilliamsLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Were great until...

RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :(

Madelaine McLaughlinLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

RBS

Good customer service and I like the mobile app

kirsty dalzielLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Best Mobile App ever

I love how I can do so many things on the mobile app, I can make payments, apply for new products, know my pending transactions. I can also see all my accounts in one place, so I can see clearly everything that's going on with my banking.

Mel CollinsLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Consistsnt

Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response.

KatLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Best mobile app for ease of use and customer satisfaction!

RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions...

RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends.

ZakMorLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review