RBS Basic Current Account Reviews

Ratings based on 134 reviews Last review 3 months ago

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if...

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RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

5 78
4 24
3 12
2 13
1 7

Your Basic Current Account Reviews (134)

2nd August 2020

Thirty years plus banking and still happy

Over 35 yrs with the bank and always happy with the service either online or any visit to the branches. Fantastic staff contact personally or on the phone

4th July 2020

Only the rich may enter

Not very flexible or understanding, makes little to no effort of focusing on individual needs. One broad brush that paints everyone. Very profit driven which most times leaves the individual trying to sort their finances on the sidelines as they feel...

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Not very flexible or understanding, makes little to no effort of focusing on individual needs. One broad brush that paints everyone. Very profit driven which most times leaves the individual trying to sort their finances on the sidelines as they feel ignored and underappreciated. Although the online services and the banking app are very reliable and easy to use. A

8th January 2020

They closed our closest branch :(

Always rated out experience in branch. It may have been miles away, but as we live in a rural area it was to be expected. They were always friendly and very...

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Always rated out experience in branch. It may have been miles away, but as we live in a rural area it was to be expected. They were always friendly and very efficient.
Now they've closed the branch we're thinking of switching to an internet only bank despite a great 30 year relationship.
If we can only deal with RBS online, we may as well switch and get a golden Hello! from the many offers out there.

8th January 2020

Brilliant customer service

They have always been very helpful with any inquires I have had regarding my account or any changes that have needed to be made. I also like the addition of the coin counting machine in my local branch.

26th December 2019

Excellent mobile banking platform

I switched to RBS after many years with another bank. It was quick an easy. The main difference I've noticed is the efficiency of their mobile banking app and their security. Every time a try to make a purchase online there are a few security measures...

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I switched to RBS after many years with another bank. It was quick an easy. The main difference I've noticed is the efficiency of their mobile banking app and their security. Every time a try to make a purchase online there are a few security measures in place which I really appreciate. I lost my bank card a month a they replaced it really quickly. However the main benefit is that the transactions display on my mobile banking app is instantaneous, so I know exactly how much money is in my account (via the pending feature) at any given time. Shame that they are having to close branches all over the UK but that's the price you for digitisation. Overall, I'm really happy with RBS.

30th November 2019

Not Good

I have been with RBS for 40 years but I am now moving my accounts. Their phone banking is terrible and this combined with branch closures means I no longer want to be a customer. My nearest branch of RBS is now 20 miles away and although there is a...

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I have been with RBS for 40 years but I am now moving my accounts. Their phone banking is terrible and this combined with branch closures means I no longer want to be a customer. My nearest branch of RBS is now 20 miles away and although there is a closer NatWest I vehemently dislike their business model.

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