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RBS: Select current account reviews

4.07
Based on 243 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026
Jamie Trinder's avatar
Jamie Trinder

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026
Ross's avatar
Ross

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Royal Bank of Scotland

1
After 50 plus years as a customer ,of high networth, RBS have ignored at least 15 emails I have sent, I am in California on holiday and they have been told this MANY times but they continually tell me they are sending acitvation codes, despite me telling them I am in USA, WHY?????? I need access to my account to buy medication but they ignore this!!!!! I had a heart attack 3 weeks ago and they STILL ignore me!!! Pathetic!! John Mc Dade Reviewed on: 31st March 2023

Extra Secure

5
RBS has more security features than most other banks I have done business with. I feel my money is safe with them. Reviewed on: 30th March 2023

Responsible Bank

5
Been a customer for 58 years always been treated well and bank has helped me over the years. Reviewed on: 30th March 2023

Simple setup

5
Simple and fast to setup the account with RBS online. Reviewed on: 29th March 2023

Good retail bank for Scottish customers

5
Within England, RBS is an amalgamation of several banks, such as William's & Glynn's. Why not migrate RBS's retail customers to NatWest, which still has some local high-street branches where staff can handle transactions that require face to face contact. Reviewed on: 22nd March 2023

Extremely happy with support

5
Needing help not good with social media and Cora helped so grearful Cheryle Reviewed on: 20th March 2023

Excellent

5
Excellent Service Provided and continued good service Reviewed on: 18th March 2023

Simple and easy

5
No frills but a simple cost effective day to day account. Reviewed on: 13th March 2023

Average bank

3
Well trusted institution for your current account. Good app too. Reviewed on: 11th March 2023

Never Had a Problem

5
I have been with RBS since I was 16 years old (I'm now 37) and I've never had a problem. Reviewed on: 10th March 2023

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