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RBS: Select current account reviews

Name: Select current account
Rating: 4.06 (243 reviews)

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4.06

Based on 243 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Bank of Mum

Very friendly staff, very polite on line and in bank, outdoor not do enough for you Reviewed on: 29th August 2023

£200 Switch offer complete joke

I made the switch and was expecting £200 to be in my account within 7 calendar days in accordance complaint RBS swith offer terms and conditions. I met all criterias and it is now well over 7 calendar days and nothing has come through. Called RBS customer service couple of times and was told, yes i have met all criterias and they don't understand why the £200 has not been paid. Then told my only way to reach out to the switch team was via the app CORA. 2 days on no reply from Cora. RBS were very fast for the switch over but now they don't want to know me or the £200 offer. If a business states 7 calendar days and they don't meet this promise, then does it matter if they take a day, week, month or a year? The 'within 7 calendar days' criteria hasn't been fulfilled by RBS. They failed. I've complained but no confirmation or acknowledgement of my complaint. I am regretting it now... So called 'CORA' is a complete joke. Communication overall very poor. Majority of staff not so friendly. Reviewed on: 9th August 2023

Shocking service

I have tried to purchase a vehicle. RBS made it so difficult with regard to ‘capping’ the transferable amount that I missed the collection date. This is MY money, not yours. You do not have the right to stop me from using my OWN money to make a purchase. I will be switching banks on the back of this. Reviewed on: 15th July 2023

Great Bank

I have held my account for over 10 years with RBS and always had great customer service and the app lets me do everything I need from the convenience of my own home Reviewed on: 1st June 2023

Best among the best

Friendly and best customer services Reviewed on: 15th May 2023

Great

Great to be banking with, caring and great customer services Reviewed on: 11th May 2023

GOOD

HELPFUL AND GOOD CURRENT ACCOUNT Reviewed on: 11th April 2023

Okay bank but could do better

my experience with rbs is mostly positive only negatives are with some of the recent price changes. Reviewed on: 10th April 2023

Voting rbs

Online banking is fast and simple. Security check is 10 out of 10. Fraudulent Transactions, I get a call or a message on them. Very happy with their service. Reviewed on: 5th April 2023

Great customer service

We are with RBS bank for almost 16 years. And we always receive the best customer service every time. Reviewed on: 5th April 2023

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