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RBS: Select current account reviews

4.06
Based on 243 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026
Jamie Trinder's avatar
Jamie Trinder

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026
Ross's avatar
Ross

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Branch Closures

1
When i opened the account they had four branches in town Now closing last branch Reviewed on: 14th August 2024

I'd switch if I wasn't so lazy.

2
All the basic bank stuff is there and works so it's not all terrible, but customer service is non-english speakers hidden behind an AI "helper" obstruction wall and interest rates are non-existent. Plus they've been up to their eyes in every financial scandal of the last few decades. Reviewed on: 24th May 2024

Great bank, their app is really easy to use and my b...

5
Great bank, their app is really easy to use and my bank card came within days. Reviewed on: 24th May 2024

Very easy to bank with RBS, the app is very user fri...

5
Very easy to bank with RBS, the app is very user friendly Reviewed on: 13th April 2024

Easy account opening and fast.

4
Easy account opening and fast. No paper is needed. Reviewed on: 12th April 2024

They lie talk to you like your a idiot scam people s...

1
They lie talk to you like your a idiot scam people staff are so rude is shocking Reviewed on: 19th March 2024

Great security features.

4
Their App is easy to use and easy to move money around . Poor interest rates. Very security minded, saved me from being scammed a number of times. Reviewed on: 1st March 2024

Current account holder for many years and very happy...

5
Current account holder for many years and very happy with service Reviewed on: 19th February 2024

A bit behind the curve on online

3
Longest bank account a bit behind the curve on online/app - bit annoyed at upsell and “did you know…” boring distracting information in their app. Also just because you have a brand colour don’t use it for everything the text doesn’t read well Reviewed on: 15th February 2024

Always seems a little clunky.

3
Always seems a little clunky. But they try but whole set up is too big with chatbots. Nonpersonal contact. Reviewed on: 15th February 2024

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