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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.05

Based on 241 reviews, last reviewed 8th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

Easy to access and friendly service.

Is well managed, easily accessible and has a variety of ways to access my money. When in branch that staff are always approachable and helpful. I can check my money at anytime from anywhere, which makes life so much easier. Reviewed on: 12th February 2017

friendly staff but a bland atmosphere in branch

the branch in Bury Greater Manchester is very bland with a lot of wasted space. Also the new cash machines do not allow deposits which is very inconvenient!! Reviewed on: 12th February 2017

Always helpful

A friend who worked for a rival bank pointed me toward RBS more than 15 years ago when I was looking at decent mortgage deals and I have never looked back. The current account is excellent and I use the online banking every day. Reviewed on: 12th February 2017

No Perks, Bad Service

It took me ages to set up my account. The Bank manager made me return to my boss. My letter from work was addressed to 'the bank manager' and had to be changed to 'the Royal Bank of Scotland' otherwise the account could not be setup. Ridiculous!! Reviewed on: 10th February 2017

Great British bank with trustworthy reputation

I often call phone banking to check my account details, query direct debits and transfer payments. I'm a bit of technophobe and still like to talk to a friendly staff member. I love the courteous, polite, friendly and helpful staff that works at RBOS. Reviewed on: 7th February 2017

Great all round advice-brilliant friendly service!

Great helpful knowledgeable staff - always smiling,great service from helping update contact details,highlighting services available, and undertaking account activities. No problems and have been banking with them for years-great local access,simple clear understanding of account info and services- limited jargon and enjoy the personable service,not faceless like other banks!love the staff and accessibility and service at my local branch thanks! Reviewed on: 6th February 2017

Rbs mortgage, helpful staff smooth process

Rbs, were Tanya when I purchased my first property Reviewed on: 4th February 2017

All I could need

Find their online banking and mobile very useful and easy to use, Transferring money, cancelling direct debits etc. Good helpful service online, phone or face to face. Reviewed on: 3rd February 2017

fantastic service

My rbs basic account is really good and easy to manage thanks to rbs , when i opened my account i did not have to leave my house everything was done on line and through the post . There website and phone app is easy to use Reviewed on: 18th February 2016

Basic

The RBS Basic current account is a great account if it's your first, you get everything you'd expect from a basic account, card, PIN, Online and Telephone banking and you can set up direct debits and standing orders and its free. The things you don't get with it is a chequebook or overdraft facility. Reviewed on: 12th February 2016

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