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RBS: Select current account reviews

4.05
Based on 241 reviews, last reviewed 8th Aug 2025
75% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025
Gregory M's avatar
Gregory M

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025
Melanie Mann's avatar
Melanie Mann

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

Simple to use hassle free

5
Great friendly service quick reliable Reviewed on: 23rd August 2017

Good current account with premium

4
Phone and travel insurance includend in my 12£ current silver account that pay it of it self thanks to the 3% cashback you get with your DD. Reviewed on: 21st July 2017

CASHFLOW PROBLEM

5
I RECENTLY HAD A CASH FLOW PROBLEM,AND AT THE TIME,THE BANK WAS MY LAST HOPE.THEY,SORTED THINGS OUT FOR ME,THERE AND THEN,NO HASSLE.VERY HELPFUL AND COURTIOUS SERVICE. Reviewed on: 21st July 2017

Poor rewards

2
Rbs was good pre banking crash. They now offer the least incentive to bank with them but they do have very good customer service Reviewed on: 30th May 2017

love this bank

5
this is a great bank have never had any bother and when i need help they have allways fixed it instantly Reviewed on: 19th April 2017

Great bank

3
Efficient service processing loan request Reviewed on: 13th April 2017

Customer Service

5
Amazing customer service, always friendly and personable Reviewed on: 4th April 2017

Suppose it's not a bad current account

2
... but the interest is awful and they fairly consistently change the T&Cs as it suits them. I'd probably feel much better about my bank, where it not for the fact that they technically owe me, as a taxpayer, several tens of thousands of pounds after their bailout. Reviewed on: 4th April 2017

Loads of benefits

5
People might be put of with the £18 monthly fee, however, the benefits of travel insurance, breakdown cover and mobile phone insurance plus loads more, soon make you forget about the monthly fee! Reviewed on: 4th April 2017

Banking App is Brilliant

3
I find the banking app so helpful in keeping up to date with my everyday banking transactions. Reviewed on: 12th February 2017

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