Write a review

RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

View other RBS products

3.94

Based on 228 reviews, last reviewed 10th Nov 2024

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

Read all reviews Write a review

About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

Review RBS: Basic Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

RBS Basic Current Account reviews (228)

Poor rewards

Rbs was good pre banking crash. They now offer the least incentive to bank with them but they do have very good customer service Reviewed on: 30th May 2017

love this bank

this is a great bank have never had any bother and when i need help they have allways fixed it instantly Reviewed on: 19th April 2017

Great bank

Efficient service processing loan request Reviewed on: 13th April 2017

Customer Service

Amazing customer service, always friendly and personable Reviewed on: 4th April 2017

Suppose it's not a bad current account

... but the interest is awful and they fairly consistently change the T&Cs as it suits them. I'd probably feel much better about my bank, where it not for the fact that they technically owe me, as a taxpayer, several tens of thousands of pounds after their bailout. Reviewed on: 4th April 2017

Loads of benefits

People might be put of with the £18 monthly fee, however, the benefits of travel insurance, breakdown cover and mobile phone insurance plus loads more, soon make you forget about the monthly fee! Reviewed on: 4th April 2017

Banking App is Brilliant

I find the banking app so helpful in keeping up to date with my everyday banking transactions. Reviewed on: 12th February 2017

Easy to access and friendly service.

Is well managed, easily accessible and has a variety of ways to access my money. When in branch that staff are always approachable and helpful. I can check my money at anytime from anywhere, which makes life so much easier. Reviewed on: 12th February 2017

friendly staff but a bland atmosphere in branch

the branch in Bury Greater Manchester is very bland with a lot of wasted space. Also the new cash machines do not allow deposits which is very inconvenient!! Reviewed on: 12th February 2017

Always helpful

A friend who worked for a rival bank pointed me toward RBS more than 15 years ago when I was looking at decent mortgage deals and I have never looked back. The current account is excellent and I use the online banking every day. Reviewed on: 12th February 2017

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

RBS has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub