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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.93

Based on 228 reviews, last reviewed 10th Nov 2024

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

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RBS Basic Current Account reviews (228)

Long Term Customer

I've banked with RBS for over 30 years and never had any issues with them. I've had various loans and overdrafts over the years and found their rates to be competitive. Happy customer! Reviewed on: 28th November 2017

Excellent banking at rbs

Rbs is the best bank having been with others they are the best.they are helpful , offer great support and are fast to help with any problems and don't put ridiculous charges onto your account.overall there is nothing bad about them only positive and glad i joined them. Reviewed on: 27th November 2017

Easy to access

The banking app is really easy to use and access. I visited a branch for the first time in a long time and the staff were helpful, pleasant, efficient and not at all pushy, just right. Reviewed on: 22nd November 2017

Great friendly acurate service

Brilliant bank in terms of customer service support form the branch staff, good accessibility in terms of location - staff are always helpful, friendly and 5* service provided highly recommend! Reviewed on: 16th November 2017

POOR BRANCH NETWORK

RBS ARE CLOSING LOCAL BRANCHES. IN OUR AREA THREE HAVE CLOSED IN RECENT MONTHS. THAT HAS RESULTED IN HUGE QUEUES AT THE NEAREST REMAINING BRANCH TO US. RBS CLEARLY HAS NO IDEA HOW MUCH DAMAGE THIS IS DOING TO ITS ALREADY THREADBARE REPUTATION - THEY SHOULD BE EXPANDING SERVICE TO LOCAL COMMUNITIES, NOT REDUCING IT. Reviewed on: 15th November 2017

Ok for me

Despite its history I have never had any problems with the bank. Reviewed on: 15th November 2017

BASIC BUT DOES THE JOB

A GREAT WEE CURRENT ACCOUNT FOR DOING THE BASICS, NO FRILLS BUT GETS THE JOB DONE Reviewed on: 8th November 2017

RBS current account

Great bank account, easy to set up, easy online banking facility, Reviewed on: 7th November 2017

Some Good Perks

They have some good perks such as TasteCard which I do find useful. The customer service is not great though Reviewed on: 7th November 2017

Good customer service

Still have High Street branches with a customer service desk for instant answers to any queries, with a good appointment service for more in-depth meetings. Reviewed on: 6th November 2017

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