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RBS: Select current account reviews

Name: Select current account
Rating: 4.06 (243 reviews)

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4.06

Based on 243 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Most banks do not provide a great service so ther isnt much choice

Banks are closing premises all over the country so i bank online. Service does not really come into it Reviewed on: 8th November 2018

Love my local branch

I like a personal banking service and my local RBS branch, Holt's Farnborough gives me that, they are alwaysfriendly and helpful. Reviewed on: 7th November 2018

Banks don't get better than this!

Forres Branch of RBS is a small friendly bank, with excellent customer service and helpful staff. Best bank I've ever used. Reviewed on: 6th November 2018

WORKS FOR ME

A SIMPLE ACCOUNT THAT DOES ALL I NEED - AND IT IS FREE Reviewed on: 5th November 2018

great basic bank account

highly recommend the basic bank account easy to set up and use in brank or online Reviewed on: 3rd May 2018

Great little account

Great basic account, staff polite and helpful Reviewed on: 11th February 2018

Mobile Banking App is Fantastic

RBS mobile banking app helps me to keep track and helps me manage my account at the touch of a button. Would highly recommend. Reviewed on: 11th February 2018

Great until you fall on hard times

Overall the customer service is above average. Branch staff have been fantastic. Low overdraft rates. My only issues with the bank is when your income changes. Constant hounding with calls and letters because the income you take in through your bank account is not high enough for them. On a basic account there is no minimum pay in amount yet RBS are now penalizing those that have lost jobs and have to survive on a lower income. Reviewed on: 11th February 2018

UNSYMPATHETIC

Whilst travelling RBS sent me a new bank card even though my current one had over 1 month on it before it expired. When i tried to use my current one i couldn't use it as they had stopped it as they had sent me a new one. Passed from pillar to post trying to sort it. Account now closed!! Reviewed on: 11th February 2018

Great customer Service

The customer service for RBS is amazing, they are clean and straight forward with their basic bank accounts. Reviewed on: 11th February 2018

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