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Michjo86

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Review of the RBS, Basic Current Account:

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Great until you fall on hard times

Overall the customer service is above average. Branch staff have been fantastic. Low overdraft rates. My only issues with the bank is when your income changes. Constant hounding with calls and letters because the income you take in through your bank account is not high enough for them. On a basic account there is no minimum pay in amount yet RBS are now penalizing those that have lost jobs and have to survive on a lower income. Reviewed on: 11th February 2018

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